Hardware Warranty Center

We want to make sure you know how to get help if your device or accessory is or becomes defective through no fault of your own. You may be able to return the device or accessory for a refund, exchange, or repair.

Just tell us which device or accessory you have and we’ll tell you who to contact for warranty claims. Nothing in this section affects your legal rights.

Select your device or accessory

  • Accessories
  • Chromebook
  • Chromecast
  • Glass
  • Nexus
  • Nest
  • Android TV
  • Android Wear
  • Other devices

Choose an accessory

  • Google-Branded Cases for Nexus and Chromebook Devices
  • Live Case
  • Nexus Wireless Charger
  • Nexus Charging Accessories
  • Triad Bookshelf Speakers
  • Other accessories

Specify your model

  • HP Chromebook 11
  • Samsung Chromebook
  • Chromebook Pixel
  • Chromebook Pixel (2015)
  • Acer Chromebook 11
  • Acer Chromebook 13
  • Acer Chromebook 15
  • Acer C7 Chromebook
  • Acer C720 Chromebook
  • ASUS Chromebook Flip C100

US

UK

Choose your country

  • US
  • EEA

Specify your model

  • Nexus 4
  • Nexus 5
  • Nexus 6
  • Nexus 7
  • Nexus 9
  • Nexus 10
  • Nexus Q
  • Nexus Player

Specify your model

  • Nest Learning Thermostat
  • Nest Protect
  • Nest Cam

Specify your model

  • Nexus Player
  • Razer Forge TV
  • NVIDIA Shield

Specify your model

  • ASUS ZenWatch
  • LG G Watch & LG G Watch R
  • Samsung Gear Live
  • Moto 360
  • Moto 360 (2nd generation), Moto 360 for Women
  • Sony SmartWatch 3
  • LG Watch Urbane
  • Huawei Watch

Specify your model

  • OnHub Wireless Router
  • LG G Pad 8.3 Google Play edition
  • Sony Z Ultra Google Play edition
  • HTC One Google Play edition
  • HTC One (M8) Google Play edition
  • Samsung Galaxy S 4 Google Play edition
  • Galaxy Nexus
  • Moto G Google Play edition
  • Project Tango Development Kit