If you’re having problems with an order that you made on Google Store, we’re here to help. You can look for answers in our Help Centre or contact our support agents by phone, chat or email.
Find your answer online
Before you contact us, you can find answers to common Store problems on the Google Store Help Centre. Below are a few common issues:
- Returns and refunds for devices
- Region availability
- Free delivery promotion
- Warranty information for a device that you bought on Google Store
If none of these is your issue, try using the search box at the top of the page.
Contact our support team
If your problem still isn't fixed, contact us.