If you’re having problems with an order you made on Google Store, we’re here to help. You can look for answers in our help center or contact our support agents by phone, chat, or email.
The below information is for Google Store. Learn how to contact Google Play support.
Find your answer online
Before you contact us, you can find answers to common Store problems on the Google Store help center. Below are a few common issues:
- Returns & refunds for devices
- Country availability
- Free shipping promotion
- Warranty information for a device you bought on Google Store
If none of these is your issue, try using the search box at the top of the page.
Contact our support team
If your problem still isn't fixed, contact us . To speak to us on the phone, follow the instructions below. If the option is available, select request a call and we’ll call you.
- Select Contact Us in the top right corner of this page.
- Sign in with your Google Account details.
- If you can't sign in, get sign-in help.
- Choose the issue you need help with.
- Select a contact option from the list.
If you’re having problems getting in touch, find the Google Store number for your region.