Find an authorized repair partner

If your Pixel phone needs repair, the damage might be covered under warranty (based on the type of issue and your device model). Learn more about getting your Pixel phone repaired.

Repair options may vary depending on the region where you bought your phone and the region you are in currently, as some parts cannot be repaired or replaced outside of region of purchase. If you have questions for a local repair partner, use the contact information in the table below.

Find a repair partner

Use the table below to find available repair partners in your region. If there isn't an option available for your region, contact us

 
Region Provider Devices Type of service Repair type Contact
Australia CTDi All Pixel phones Mail-in Out-of-warranty
  • Phone: +61 4 9801 3358
  • CTDi
Region Provider Devices Type of service Repair type Contact
Canada uBreakiFix All Pixel phones Mail-in and Walk-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
France Google All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Germany Google All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Ireland Google All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Italy Google All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Japan iCracked Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), and Pixel 5

Walk-in and Mail-in

Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Singapore CTDi Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), and Pixel 5

Walk-in

In-warranty and out-of-warranty

Address : 12 Kallang Avenue #03-03 Aperia, Singapore 339511

Located in: Aperia Mall

Operating Hours:

Weekday: 11.00am to 8.00pm Saturday: 10.00am to 2.00pm Sunday/Public Holiday : Closed

Region Provider Devices Type of service Repair type Contact
Spain Google All Pixel phones Mail-in Out-of-warranty
Region Provider Devices Type of service Repair type Contact
Taiwan TWM Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a,  Pixel 4a (5G), and Pixel 5 Walk-In Out-of-warranty
  Fun2Repair Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), and Pixel 5 Mail-In Out-of-warranty
Region Provider Devices Type of service Repair type Contact
United Kingdom Google All Pixel phones Mail-in Out-of-warranty
iSmash All Pixel phones Walk-in and Mail-in Out-of-warranty
  • Phone: +44 20 7640 3111
  • Email: customerservice@ismash.com
  • iSmash
Region Provider Devices Type of service Repair type Contact
United States Google All Pixel phones

Mail-in and Walk-in1

In-warranty2 and out-of-warranty

1 Walk-in repair service in the US is provided by uBreakiFix. uBreakiFix repairs in- and out-of-warranty devices and damage types in the US.

2 Mail-in and walk-in services in the US support in-warranty repairs starting from Pixel 3A, and out-of-warranty repairs for all Pixel phone types.

In US and Canada, replacement of parts or product service is made available for a minimum of three years after end of production for all phones through Google or its service providers.

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