For help on common issues with your Google Store order, check out this guide.

Check your Google Store orders

If you made a purchase on the Google Store in the past, you can find details about “where’s my order?” or “which item did I buy?” Learn how you can check your order history and order status.

Check your order status

You can find details about your Google Store orders whether or not you’re signed into a Google Account.

While signed into a Google Account

  1. Go to your Google Store order history.
  2. Next to the order you want to review, select View or Edit order.

While not signed into a Google Account

  1. Go to store.google.com/authentication.
  2. Enter the email address you used to place the order.
  3. Enter the order number from your confirmation email.
  4. Select Find order.
  5. Choose the order you want to review.
  6. At the top, you can find your order status.

Tips:

Check your order history

Find your previous Google Store orders on your Google Store order history.

If you still can’t find your order, contact Google Store support.

About pre-orders

Some Google devices are available as pre-orders, which means that you can place the order before the official sale date. If you pre-order from the Google Store, at the time of checkout, you get the estimated delivery date and an authorization hold on your payment method. You're charged once the order leaves our warehouse.

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
true
true
true
99952
false
false