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Check Google Store order statuses

You can check your Google Store order history and the order status of your current and past orders.

Check your order status

You can find details about your Google Store orders whether or not you’re signed in to a Google Account. While you check your order status, you can also edit or cancel your order.

Check your order status (0:57)

While signed in to a Google Account
  1. Go to your Google Store Order history.
  2. Next to the order you want to review, select View or Edit order.
While not signed in to a Google Account

Step 1: Go to the Google Store

Go to Track Order History & Package Status.

You can also select orders directly from the Google Store.

Step 2: Enter email address and order number

Enter the email address that you used to place the order and the order number from your Google Store confirmation email.

Step 3: Select "Find order"

Step 4: Check order status

You can find your order status above the order you want to review.

Tips:

  • If you checked out as a guest and need a VAT invoice, contact Google Store support.
  • If your guest order wasn’t processed due to a payment issue, it'll be canceled. You need to place a new order.

Related resources

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