If you made a purchase on the Google Store in the past, you may wonder “Where’s my order?” or “Which item did I buy?” You can check your Google Store order history and order status to learn the contents and status of your past orders.
Check your order status
You can find details about your Google Store orders whether or not you’re signed in to a Google Account. While you check your order status, you can also:
While signed in to a Google Account
- Go to your Google Store Order history.
- Next to the order you want to review, select View or Edit order.
Check your order status (0:57)
While not signed in to a Google Account
Step 1: Go to the Google StoreGo to https://store.google.com/authentication.
You can also select orders directly from the Google Store.
Enter the email address that you used to place the order and the order number from your Google Store confirmation email.
You can find your order status above the order you want to review.
Tips:
- If you checked out as a guest and need a VAT invoice, contact Google Store support.
- If your guest order wasn’t processed due to a payment issue, it'll be canceled. You must place a new order.
Check your Order history
To find your past Google Store order, use your Google Store Order history.
If you can’t find your order, contact Google Store support.
About pre-orders
Some Google devices are available for pre-order, which means that you can place an order before the official sale date. At the time of checkout, you get the estimated delivery date and an authorization hold is placed on your payment method. You get charged when the order leaves our warehouse.
