Call Google Store support

For questions about something you bought on the Google Store, contact our support team at the numbers listed below.

 
Country Phone number Support availability (local time) Language
United States (855) 836-3987 24 hours a day, seven days a week English
Country Phone number Support availability (local time) Language
Australia 1800-093-181 24 hours a day, seven days a week English
Country Phone number Support availability (local time) Language
Austria 0800100454 9.00 a.m. to 9.00 p.m. (Monday – Friday)
10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
German
Country Phone number Support availability (local time) Language
Belgium 080058148
080058148
9.00 a.m. to 6.00 p.m. (Monday – Friday)
9.00 a.m. to 9.00 p.m. (Monday – Friday) 10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
Dutch
French
Country Phone number Support availability (local time) Language
Canada 855-836-3987
855-702-1123
24 hours a day, seven days a week
3.00 a.m. to 3.00 p.m. EST (Monday – Friday) 4.00 a.m. to 12.00 p.m. EST (Saturday – Sunday)
English
French
Country Phone number Support availability (local time) Language
Denmark 80400062 9.00 a.m. to 6.00 p.m. (Monday to Friday) Danish
Country Phone number Support availability (local time) Language
Finland 0800 523 199 10.00 a.m. to 7.00 p.m. (Monday to Friday) Finnish
Country Phone number Support availability (local time) Language
France 0805 541 040 9.00 a.m. to 9.00 p.m. (Monday – Friday)
10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
French
Country Phone number Support availability (local time) Language
Germany 0 8007235105 9.00 a.m. to 9.00 p.m. (Monday – Friday)
10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
German
Country Phone number Support availability (local time) Language
Hong Kong 800 906 838 9.00 a.m. to 6.00 p.m., seven days a week Cantonese
Country Phone number Support availability (local time) Language
India 18001088485 8.00 a.m. to 1.00 a.m., seven days a week English
Country Phone number Support availability (local time) Language
Ireland 1800710297 8.00 a.m. to 8.00 p.m. (Monday – Friday)
9.00 a.m. to 5.00 p.m. (Saturday – Sunday)
English
Country Phone number Support availability (local time) Language
Italy 800593900 9.00 a.m. to 9.00 p.m. (Monday – Friday)
10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
Italian
Country Phone number Support availability (local time) Language
Japan 0120-950-065 9.00 a.m. to 6.00 p.m., seven days a week Japanese
If you are Play Points Platinum or Diamond users in Japan, you may receive support from 9.00 a.m. to 9.00 p.m. (Monday to Sunday). Click this link to get support.

 

Country Phone number Support availability (local time) Language
Korea 080-234-0051 9.00 a.m. to 8.00 p.m. (Monday – Friday) Korean
If you are Play Points Platinum or Diamond users in Korea, you may receive support from 9.00 a.m. to 10.00 p.m. (Monday to Friday). Click this link to get support.
Country Phone number Support availability (local time) Language
The Netherlands 08000205955 9.00 a.m. to 6.00 p.m. (Monday to Friday) Dutch
Country Phone number Support availability (local time) Language
New Zealand 0800 448 099 24 hours a day, seven days a week English
Country Phone number Support availability (local time) Language
Norway 800 62 041 9.00 a.m. to 6.00 p.m. (Monday to Friday) Norwegian
Country Phone number Support availability (local time) Language
Portugal 800600002 9.00 a.m. to 6.00 p.m. (Monday to Friday) Portuguese
Country Phone number Support availability (local time) Language
Spain 800900549 9.00 a.m. to 11.59 p.m. (Monday – Friday)
10.00 a.m. to 9.00 p.m. (Saturday – Sunday)
Spanish
Country Phone number Support availability (local time) Language
Sweden 020 120 3220 9.00 a.m. to 6.00 p.m. (Monday to Friday) Swedish
Country Phone number Support availability (local time) Language
Switzerland 0800 199 077 9.00 a.m. to 9.00 p.m. (Monday – Friday)
10.00 a.m. to 6.00 p.m. (Saturday – Sunday)
German, French, Italian
Country Phone number Support availability (local time) Language
Taiwan 0800-888-203 9.00 a.m. to 6.00 p.m., seven days a week Mandarin Chinese
Country Phone number Support availability (local time) Language
United Kingdom

United Kingdom (Nest)
0800 328 6081

0800 026 1478
8:00 AM to 8:00 PM (Monday - Friday)
9:00 AM to 5:00 PM (Saturday - Sunday)
English

 

Although we don't have a phone number for your country, we can call you directly or chat to you online. To request a call or start a chat:

  1. At the bottom of this page, choose your language.
  2. Click Contact Us.
  3. Choose the product that you need help with.
  4. Choose to receive a call from us or start an online chat.
  5. To see support hours for your country in local time, next to 'Opening Hours', click the Down arrow Down arrow.

To request unauthorised charges refund, use this form for faster resolution.

Was this helpful?
How can we improve it?