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Edit or cancel your shipment

Before your order is prepared for shipping, you can edit your shipping address or cancel shipments. If your shipment can be canceled, you’ll see a message at the top of the screen.

Edit shipping address

  1. Find the shipment with the address you want to change.
  2. Select View order.
  3. Select Change shipping address. If you don’t see this option, it’s too late to change the shipping address.
  4. Choose the new shipping address. If the address you want isn’t there, tap or click Add another address.
  5. Tap or click Confirm changes.
  6. You’ll get an email from the Google Store confirming your shipment was changed.

If you have multiple shipments, you can change the shipping address for each shipment. If you want to change the shipping address for the whole order, edit each shipment.

Cancel a shipment

  1. Find the order with the shipment you want to cancel.
  2. Select View order.
  3. Tap or click Cancel shipment. If you don’t see this option, it’s too late to cancel it.
  4. You’ll get an email from the Google Store confirming your shipment was canceled.

If you have multiple shipments, you can cancel single shipments instead of the whole order. If you don’t want anything from your order, cancel all the shipments.

Arneil is a Google Store expert and author of this help page. Help him improve this article by leaving feedback below.

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