Notification

The Google Store support team is experiencing higher than normal contact volume. We will try to get to you as soon as we can, in the meantime, for questions related to your Nest Secure appeasement, please go here. For other inquiries, please go here.

Manage or cancel your Fitbit Premium subscription on the Google Store

If you purchase a Fitbit Premium through iOS, Play Store, or fitbit.com, learn how to manage or cancel your Fitbit Premium subscription.

For Fitbit Premium purchases from Google Store, to manage and cancel your subscription, follow the instructions below.

You can change the payment method you use for your Fitbit Premium subscription or cancel your subscription.

Manage your Fitbit Premium subscription

Change your payment method

  1. Go to Your subscriptions.
  2. Select Fitbit Premium.
  3. Under “Payment method”, click Change payment method.
    • To update the primary payment method, you’ll find a pop-up window.
  4. From the dropdown menu, you can either:
    • Select an existing payment method.
    • Add a new credit or debit card.
  5. To confirm the payment method, click Submit.

Cancel your Fitbit Premium subscription

Important: To cancel your Fitbit Premium subscription, you should know where you bought your subscription. Before you cancel, check the Fitbit Premium cancellation policies.

If you bought through Google Store:

  1. Go to Your subscriptions.
  2. Select Fitbit Premium.
  3. Under “Payment method”, click Cancel subscription.
    • To confirm, you’ll find a pop-up window.
  4. To cancel, click Confirm.

If you bought your subscription outside of Google Store, learn how to manage or cancel your Fitbit Premium subscription.

For questions about payment methods, help with your Fitbit account, camera setup instructions and more, go to the Fitbit Help Center or contact Fitbit support.

Need more help?

Try these next steps:

Search
Clear search
Close search
Google apps
Main menu
5288758759287604404
true
Search Help Center
true
true
true