- To comply with local regulation, you’re required to verify your identity to receive a trade-in kit to ship back your old phone.
- During your purchase, you’ll be informed how your identity is verified. Your identity can be verified through:
- Your phone when you check online before the kit ships to you.
- Japan only: The shipping provider, Japan Post, at kit delivery.
- To complete the identity verification, use the verification method assigned to you during your purchase. The assigned verification method can't be changed.
