Find a missing email after you start a replacement

If you didn’t get a return instruction email after the replacement process starts, you can check your spam folder or contact Google Store Support.

If you get an email with a broken link after the replacement process starts, you can contact Google Store Support.

Check the spam folder for an email from [e-mail]

Related resources

• Fix a broken link in a package replacement email
• Understand your warranty when you move to other countries