Fix your payment method for a Google Store order

If your payment method gets declined, you can change your payment info within seven days.

Change your information via email

In your notification email, select Fix payment method.

  • If you get an error message, make sure that you sign in from the same email account.
  • If you still get an error message and you can't change your payment method, cancel your current order and create a new one.

Change your information through Google payments centre

  1. Sign in to Google payments centre.
  • Make sure that you use the same email account .
  1. Select Activity.
  2. Find the order ID.
  3. Select Fix payment method.Fix payment method button under 'Action needed'.
  4. In the new window, change your Info .

Learn more about what to do when you permanently close your payments profile.

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