If your package is missing items, you can ask Google Store Support to send you those items.
Replace missing items
To request a replacement for missing items:
- Take photos of the box. Google Store Support might ask to see these.
- Contact Google Support.
Tips:
- When your package ships, you get a confirmation email with the delivery carrier-confirmed delivery date range and the tracking information.
- If you don’t get your package, wait until the last date of the delivery range before you contact Google Support.
