Starting November 9, 2022, Stadia will attempt to automatically process refunds for all purchases of games, add-on content and subscriptions fees other than Stadia Pro made through the Stadia store. We ask for your patience as we work through each transaction and that you refrain from contacting Customer Support as they will not be able to expedite your refund during this time. For more information, check the Announcement FAQ.

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Troubleshoot a Stadia gameplay issue

Please try these troubleshooting steps to resolve common issues with Stadia.
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https://community.stadia.com/t5/Stadia-General/Stadia-doesn-t-work-well-with-mouse-and-keyboard/m-p/53684
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