Starting November 9, 2022, Stadia will attempt to automatically process refunds for all purchases of games, add-on content and subscriptions fees other than Stadia Pro made through the Stadia store. We ask for your patience as we work through each transaction and that you refrain from contacting Customer Support as they will not be able to expedite your refund during this time. For more information, check the Announcement FAQ.

Blocking a player

If you don’t want another player to be able to send you messages or invite you to a game, you have the option to block them. If a player has been abusive, threatening, playing unfairly or otherwise violating the Stadia Code of Conduct, you can also report them.
Note: The other player will not be notified that you’ve blocked/unblocked them, or reported them.


Blocking another player:

  • Stops invites and other communications from that player.
  • Mutes their voice for you in parties and game chats.
  • Hides your online status from them.
  • Removes them from your friends list.

Blocking a player

From a player’s profile

You can view other player’s profiles from either the Stadia platform or the Stadia mobile app. 

  1. Navigate to the player’s profile.
  2. Select Block.

After reporting a player

After you report a player, you are given the option to also block the player. 

Unblock a player

You can unblock a player at any time.
Note: If you blocked a friend, they will not automatically be added back on to your friend’s list when you unblock them. You will need to add them as a friend again. 

  1. On your laptop or desktop, open a Chrome browser windowChrome browser.
  2. Navigate to and log in with your Stadia account. 
  3. Click on your profile avatar and then Stadia settingsSettings icon.
  4. Click on Blocked players to see a list of player’s you’ve blocked.
  5. Next to the player’s name, click on Unblock.
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