Starting November 9, 2022, Stadia will attempt to automatically process refunds for all purchases of games, add-on content and subscriptions fees other than Stadia Pro made through the Stadia store. We ask for your patience as we work through each transaction and that you refrain from contacting Customer Support as they will not be able to expedite your refund during this time. For more information, check the Announcement FAQ.

Delete your Stadia account

When you delete Stadia from your Google Account, all Stadia data will be removed, including all games, purchases, and your player profile.

To delete Stadia from your account:

  1. Go to the Delete a Google service page.
  2. Sign in with the Google Account connected to your Stadia account. 
  3. Select Stadia Stadia icon.
  4. Read the summary of what happens when you delete Stadia from your Google Account.
  5. Check the box next to Required, then select Delete Stadia.

What happens when you delete your Stadia account

When you delete your Stadia account:

  • You'll permanently lose access to your games and all other purchases made in Stadia. Your games and other purchases cannot be downloaded or moved to another Google Account.
  • Deleting Stadia from your account will immediately terminate any active Stadia subscriptions. You won't be refunded for any unused remainder of your subscription period.
  • Your game progress and achievements will be permanently deleted.
  • Your list of friends, chat history, and other activity within Stadia will be permanently deleted.
  • Your full player name will be permanently deleted. You will not be able to use this name if you sign up for a new Stadia account.
  • Your saved screenshots and clips will be permanently deleted.
  • This will not delete your saved live stream videos, which will still be available in YouTube.
  • This will not delete any data collected or stored by publishers of the games you’ve played.
  • This will not delete any Google Assistant data.

Restore a deleted Stadia account

You can restore a Stadia account within the first 30 days after you requested deletion. To restore your account, contact Stadia customer support.

Your cancelled subscriptions won’t be automatically restored when you restore your Stadia account. You can restore Stadia Pro or game subscriptions at or in the Stadia app Stadia icon.

Important: After 30 days, your account can no longer be recovered because your data will have been permanently deleted.

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