Filing a report

If you see another player bullying or harassing or threatening players, cheating, or otherwise violating the Stadia code of conduct, you can report them. All reports are reviewed. The safety of our players is our top priority. Responses to violations of the Stadia code of conduct vary, and can include:

• Assignment of a new Stadia Name, if you create an inappropriate Stadia Name.
• Temporary bans: If you violate our policies, we may send you a warning. Repeated violations of our policies may result in temporary loss of access to Stadia or temporary restrictions to features such as communications and multiplayer games for varying amounts of time. These temporary restrictions will not affect your usage of other Google products or affect your ability to play single player or local multiplayer games on Stadia.
• Permanent ban: Access to the platform may be suspended if you commit egregious or repeated violations or try to circumvent suspensions through the use of multiple accounts.

The Stadia code of conduct can be found at stadia.google.com/conduct.

Note: We will never reveal your Stadia Name, or any other information about you, to any other players that are involved in the incident you're reporting.

How reports work

Human reviewers may review evidence, such as screen captures and video clips, in reports submitted about other players on Stadia.

• You can choose to attach a screen capture as evidence of a code of conduct violation. Reports with evidence are viewed as more actionable by our reviewers.
• If you capture a screenshot or clip during gameplay on Chromecast, you can report it later in the Stadia app or on stadia.com.

If you feel you're being unfairly targeted by our reporting system, please reach out to our customer care team with your concerns. Stadia takes abuse of our reporting system very seriously.

Report a Stadia code of conduct violation

You can report an issue from a player's profile page, or from chat. When reporting another player, you can also block them.

From the player's profile

You can view other player's profiles from either the Stadia platform or the Stadia mobile app.

1. On the player's profile screen, select Report.
2. Select a category from the list.
   • Unwanted content or behavior (bullying, explicit content, etc)
   • Inappropriate player name (offensive name, spam, etc)
   • Threats of violence or safety concerns
   • Unfair playing in game (cheating, quitting mid-game, etc)
3. Select Next.
4. Depending on the category, you may be asked to select a more specific option from another list, or asked where you saw the conduct violation. Select the option that best describes the conduct.
5. Select Next.
6. If you want to block the other player, check the box next to the Block option.
7. Select Submit.

From a chat message

You can report a specific message that violates the Stadia code of conduct.

1. Select More next to the message you're reporting.
2. Select Report this message.
3. Select a category from the list.
   • Unwanted content or behavior (bullying, explicit content, etc)
   • Inappropriate player name (offensive name, spam, etc)
   • Threats of violence or safety concerns
   • Unfair playing in game (cheating, quitting mid-game, etc)
4. Select Next.
5. Depending on the category, you may be asked to select a more specific option from another list, or asked where you saw the conduct violation. Select the option that best describes the conduct.
6. Select Next.
7. If you want to block the other player, check the box next to the Block option.
8. Select Submit.

Report a copyright issue

To report a copyright issue, go to g.co/stadia/copyright and follow the onscreen instructions.