Starting November 9, 2022, Stadia will attempt to automatically process refunds for all purchases of games, add-on content and subscriptions fees other than Stadia Pro made through the Stadia store. We ask for your patience as we work through each transaction and that you refrain from contacting Customer Support as they will not be able to expedite your refund during this time. For more information, check the Announcement FAQ.

Redeem a Stadia code

You don't need a code to sign up for Stadia, but if you have a Pro Pass code, you can redeem it for a Stadia Pro trial subscription when you create an account. Some codes can also be redeemed after you create your account.

Where is my code?

You may have received a code with a hardware purchase or promotion.

How do I redeem a code?

If you have a valid invite code, you can redeem it when you create your Stadia account:

On stadia.com

  1. On a computer using Google Chrome, go to stadia.google.com/setup.
  2. Select the Google Account that you want to sign up with.
  3. Select Yes for any of the questions that appear and then select Confirm.
  4. Select the text box and then type your code into the box and then select Next.
    • If the code is not valid, a message will appear with more information. You can still create your account if you don't have a valid code. Just select Back to return to the previous step and choose No for all of the questions.
  5. Follow the on-screen instructions to create your Stadia account.

On your mobile device

  1. On your mobile device, open the latest version of the Stadia app Stadia icon.
  2. Sign in with the Google Account that you want to use.
  3. Enter the invite code that was sent to you.
  4. Tap Next.
  5. Follow the on-screen instructions to create your Stadia account.

Redeem a code on an existing account

If you have a Stadia account, you can redeem a valid code on stadia.com to extend your existing Stadia Pro subscription or start a trial subscription if you aren't a Pro subscriber yet.

To redeem a code on your account:

  1. Sign in to your account at stadia.com.
  2. At the top right, select your avatar and then Stadia settings.
  3. At the left, select Redeem code.
  4. Enter your code into the text box and select Redeem.
  5. If the code is valid, a confirmation will appear.

Note: If the code cannot be redeemed, a message will appear with an explanation. For example, you might not be able to redeem a code if it is invalid or if you have a supervised account that requires family group manager approval to redeem a code.

Rules and restrictions

  • Each unique code can only be redeemed once.
  • You can only redeem one type of Stadia Pro code on the same account. For example:
    • If you have already redeemed a code that came with a hardware bundle, you won't be able to redeem a different code that also came with a hardware bundle. However, you would still be able to redeem a promotional code on the account, such as a Pro Pass.
    • If you have a Stadia Pro trial subscription and have never redeemed a code on your account, you can redeem one (1) code that came with a hardware bundle and also one (1) promotional code, such as a Pro Pass.
  • If you're a supervised member of a family group and attempt to redeem a code, a request will be sent to the family group manager. The family group manager will need to approve the request before the code is redeemed on the account.
  • If you cancel your Stadia Pro subscription and then redeem a valid code on your account, your subscription will be extended to a new cancellation date.
  • If your Stadia Pro subscription payment is still processing, you may not be able to redeem a code until the payment is finished processing.
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