12/2/12
Original Poster
Deepak528Google sites account deleted but domain still redirecting to it
1 Recommended AnswerI have a domain "www.dipak.org" that I was redirecting to a Google Apps account. About 2 weeks ago, I went through the process to delete my Google Apps account.
I have been trying every day to try to use this domain at my blogger.google.com, but I get following error message: Another blog or Google Site is already using this address.
I would like to now use the domain for a Blogger account.
I have been trying every day to try to use this domain at my blogger.google.com, but I get following error message: Another blog or Google Site is already using this address.
When I enter "www.dipak.org" in the URL, it is still redirecting to my delete Google Apps account and spitting out following error:
A critical error has occurred
I tried clearing the domain several times using this form: https://spreadsheets.google.com/viewform?key=pZHHZdeYKeHitQbvxkvwnCg&email=true
My domain is hosted at GoDaddy and is simply pointing to "ghs.google.com".
Any help would be appreciated.
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Recommended Answer
2/10/13
SteegleOn Saturday, 9 February 2013 23:56:09 UTC, Deepak528 wrote:
Thanks for the reply Stephen.I have signed up for Google Apps again using the exact same domain. If you now go to www.dipak.org, an error is shown because I haven't setup a site yet.Please let me know steps for removing the web address.Deepak
OK here's what you need to do
- Go to http://www.google.com/a/cpanel/dipak.org/CustomUrl and add www.dipak.org as the custom URL for the Sites service (this will steal the mapping from the deleted site)
- Go to http://www.google.com/a/cpanel/dipak.org/CustomUrl and remove www.dipak.org as the custom URL for the Sites service (yes this is undoing exactly what you have just done to release the address.)
That's it: now you can map it to wherever you want.
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All Replies (10)
12/4/12
beckystardid you remove the domain name from the google site before you deleted it?
if you need to contact me best to do it through my site
12/11/12
Original Poster
Deepak528This issue is still present. I am pretty much convinced this is a defect in Google Sites that's causing my domain's entry not to be removed even though site has been deleted weeks ago.
Anyone has an idea on how I can perhaps contact Google Directly?
Anyone has an idea on how I can perhaps contact Google Directly?
2/8/13
fortizcreaI have the exact same problem with www.grupocomit.com, I deleted the url, deleted the site, deleted it completely, but it keeps trying to point to the deleted google site, I can't use www now on my domain, any one can help?
That comitprovisional site at the end of the url no longer exists, yet google keeps pointing at it, it doesn't make sense, once the site is deleted all the information, including the url should have been removed too, but there it is!!
This is a right nightmare!!
2/9/13
Original Poster
Deepak528Sorry to hear that. I thought perhaps I am the only one with this issue.
It's been over 2 month and my domain is still having an issue.
Once you sign-up for Google Apps, the only option is to delete the whole account. You cannot change the domain name before deleting the account. And once you delete the account, the domain name keeps pointing to the expired site.
This is a major bug that Google needs to fix!!!
Google Employees...where are you? We need some help here.
2/9/13
SteegleOn Tuesday, 11 December 2012 20:33:05 UTC, Deepak528 wrote:
This issue is still present. I am pretty much convinced this is a defect in Google Sites that's causing my domain's entry not to be removed even though site has been deleted weeks ago.
It's not a defect: you did not remove the web address before deleting the site, so Google still think it should be pointing to your deleted site.
Anyone has an idea on how I can perhaps contact Google Directly?
You cannot contact Google as they do not provide any support for their free products, but if you are paying for Google Apps for Business then you can get their contact details from the control panel.
The only way to get this resolved is to register for the free trial of Google Apps and verify domain ownership: once you have done that come back and we'll tell you the next steps.
4 MORE
2/14/13
SteegleOn Thursday, 14 February 2013 02:43:15 UTC, Deepak528 wrote:
It worked! 4 months of mystery is finally resolved.
You just needed to ask the right person ;-)
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