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Troubleshooting

Note: This article is for the new Google Sites ("Publish" button at the top right). Get help for the classic Google Sites.

Unable to access the new Google Sites

If you’re unable to access the new Sites, check for these clues:
  • The new Sites service isn’t enabled for your organization (or organizational unit). Contact your Google administrator for assistance.
  • Google Drive isn’t enabled for your organization (or organizational unit). Contact your Google administrator for assistance.
  • Your permissions may be limited at this time.  
  • Your browser isn’t supported. You must use a supported browser to access and edit site.
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