Charges and authorizations
What you'll see at Checkout
In-store prices and other applicable fees (such as taxes and other fees that the merchant charges, like bottle deposits and e-waste fees) may vary based on actual in-store item prices and availability. As a result, you’ll see an estimated amount at checkout that might differ from what you’ll actually be charged at the store.
Things that could change what you pay:
- Items sold by weight may end up costing a little more or less than the price listed, depending on the exact weight and price of what is chosen for you.
- Substitute options may have different prices than your original items because these prices, including the associated taxes and other fees the store charges, may vary based on current in-store item prices and availability.
- In-store prices may differ from time to time from the price the merchant lists on Google Express. You're always charged the in-store amount for items you order through our service.
How it works
Once you place an order, the initial authorization charge to your card may first reflect the full amount seen in your order confirmation email, or the Orders page on our site. You may also see a buffer to cover differences in item prices and other applicable fees. This initial authorization won’t reflect any applicable promotional codes or other in-store discounts.
The charge will be processed through Google Payments when your order’s paid for in the store. You’ll see separate charges for each store you order from if you order from multiple stores, as well as a separate charge from Google for the shipping & service fee.
You’ll see the final and actual amount charged to your card in your delivery confirmation email, and reflected on your Orders page on the site after delivery.
Typically, it takes 7-10 business days for the final charge to process. This means you may not see the adjustment for several days on either your Google Payments account or your credit card statement.