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Welcome to the help center for Search Ads 360, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the Search Ads 360 product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Call duration segment

Segment Google Ads Call metrics report

Displays the length of all of the phone calls received using your custom Google forwarding number that appears in Google Ads call extensions or call-only ads.

Phone calls are segmented into the following time ranges, shown in seconds:

Phone call segment groups
0
1 - 29
30 - 59
60 - 119
120 - 179
180 - 299
300 - 599
600 - 1199
1200 - 1799
1800 - 3599
       >=3600
Segment a Call metrics report
  1. Navigate to a Google Ads engine account, campaign, or ad group.
  2. Click the More▼ tab, and then click Call metrics.

  3. Above the performance summary graph, click Segment.
  4. Click +Segment ▼. In the Search box, type the segment name, and then click the name.

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