Welcome to the help center for Search Ads 360, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the Search Ads 360 product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

About Google Ads Shopping campaigns

People search online with the goal of finding the best products from retailers. Google Ads Shopping campaigns help people browse a wide selection of products and find high-quality imagery and relevant product information like brand and price.
Shopping ad

Shopping campaigns streamline how you manage and bid on your products, report on the performance of your Shopping ads, and find opportunities to grow your traffic from Google.

Ready to get started?

You can either sync an existing Shopping campaign that you created in Google Ads into Search Ads 360, or create a Shopping campaign directly in Search Ads 360.

Here’s an overview of creating Shopping campaigns from Search Ads 360:

  1. Link your Google Merchant Center account with Google Ads and Search Ads 360.
    This allows you to sync inventory data from Google Ads and to create the Shopping campaign in Search Ads 360.
    If you use multi-client accounts in Google Merchant Center, you can link to the multi-client account or to a subaccount, but make sure you link to the exact same same account in both Google Ads and Search Ads 360.

  2. Create a Shopping campaign.
    When you finish, the campaign contains one ad group and one product group for all products in your Merchant Center feed. (Shopping campaigns use product groups instead of keywords to determine when to show your Shopping ads.)

  3. Organize your products into focused product groups.
    Because you can set different bids for each product group, you'll usually want to organize similar products into separate product groups, and then set bids based on how the products perform. You can reorganize your product groups as you gather more insight into performance.

  4. If your product inventory is large, you can create additional ad groups.

  5. Optionally add negative keywords to prevent your ad from appearing to people who search using words you specify.

Once you've set up your campaign, you can monitor Shopping campaign performance.


Supported features

Search Ads 360 supports the following features for shopping campaigns:

  • Search terms report
  • Google Ads conversion stats
  • If your advertiser is linked with Google Analytics, you can view:

    • All Google Analytics metrics for ads
    • For product groups, you can view Google Analytics conversion metrics only (such as goal completions, goal value, revenue, and transactions). Other metrics, such as sessions and page views, are not available for product groups.


Unsupported features

Search Ads 360 doesn’t yet support the following features for shopping campaigns:

  • Benchmark stats from Google Ads (benchmark CPC, CTR)
  • Labels on product groups or products
  • Product groups or products in Campaign Manager 360 reports

Promotional text has been retired

Instead of using promotional text that you specify to highlight your products, Shopping campaigns automatically generate shipping and price drop information based on data in your inventory feed. You can use other types of ad extensions to highlight offers other than free shipping and sale prices. Learn more about promotional text retirement

If you entered promotional text in Search Ads 360 before Google Ads retired the feature, you'll still see the text in Search Ads 360 reports, but Google Ads ignores it.

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