Welcome to the help center for Search Ads 360, a platform for managing search marketing campaigns.  While the help center is available to the public, access to the Search Ads 360 product is available only to subscribing customers who are signed in. To subscribe or find out more, contact our sales team.

Sync changes from the engine into Search Ads 360

See what changed after a sync

After you’ve manually synced your account or after a scheduled sync has run, you can audit your account to make sure that all your intended updates are accurately reflected in Search Ads 360. To view information about the items that were imported or edited during the most recent synchronization (sync for short):

  1. Navigate to the engine account that you synced.

    Steps for navigating to an engine account
    1. In the left navigation panel, click All accounts.
      What if the left navigation pane isn't visible?

    2. Click the navigation bar to display navigation options.

    3. In the "Agency" list, click on the agency that contains the advertiser. You can search for an agency by name or scroll through the list.

    4. In the "Advertiser" list, click on the advertiser that contains the engine account.

    5. In the "Account" list, click on the engine account.

    6. Click Apply or press the Enter key.

    Search Ads 360 displays the engine account page.

  2. Click the Campaigns, Ad groups, Keywords, or Ads tab.
    Depending on the type of engine account, you can view sync results from some of the other tabs as well. The specific tab that you navigate to doesn't matter: the same sync results are available regardless of which Search Ads 360 tab you select.

  3. In the toolbar above the reporting table, click the sync from engine icon .

  4. Click the Last sync details tab to see:

    • When the sync occurred.
    • Number of objects (campaigns, groups, ads, and keywords) on the engine at the time of the sync.
    • Number of objects that were changed in Search Ads 360.
    • Number of errors during the sync.
  5. Click Download details to view a complete list of the changes in CSV format. For example, the downloaded file includes:
    • The name of each campaign, ad group, ad, keyword, or other item that was modified.
    • How the item was modified: added, updated, removed, or trafficked.
  6. Verify that the changes were applied correctly in Search Ads 360.

If you find any errors, contact the Search Ads 360 Support team.

See more changes

To see changes that occurred from previous sync operations---along with changes that were made from Search Ads 360 users and Search Ads 360 automated systems---view a history of account changes.

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