Sign in
When you set up or restart the Screenwise Meter app or your phone, follow these steps.
iPhone or iPad
- Tap the Screenwise Meter icon on your home screen or in your apps list.
- Sign in with the email and password that you used to create your panelist account.
- If this is the first time signing in, tap OK to turn on notifications.
Android
- Open the app by tapping the Screenwise Meter icon on your home screen or in your apps list.
- Tap No Account Selected.
- Choose your panelist email in the list, or tap Add account to sign in with the email that you used to create your panelist account.
- Fix anything listed in Required Actions.
When to check in as a panelist or a guest
When the Screenwise Meter app is in guest mode, no info is collected about how you're using the phone or tablet. General diagnostic info about the operation and quality of the app might be collected.
Panelists can decide whether to check in or use guest mode. When you're done using guest mode, tap Resume metering and choose the panelist that's using the device.
Use guest for these people using the phone or tablet:
- Anyone who's not a panelist in your household
- Household members younger than 13 using the device without any panelists
Switch panelists
- If you haven't turned on on multi-user mode, do that first:
- On the welcome screen, tap the Action Bar
and then tap Settings.
- Check Enable Multi-User Mode.
- On the welcome screen, tap the Action Bar
- Tap No Account Selected or Currently Signed In to choose the panelist that's using the device.
App notifications or required actions
- You'll get a notification if the app isn't able to collect info about your device. In this case, if you're ready to check in, open the app and tap Resume metering.
- Notifications about other issues include instructions for fixing the issue.
- Permissions needed by the app might change from time to time. If so, you'll get a notification explaining the change. The Privacy Policy and Terms & Conditions are updated as permissions change.
Activate accessibility service
- Open the Screenwise Meter.
- Tap the notification.
- Scroll down and tap Screenwise Meter.
- Tap to the right of Screenwise Meter to turn on the metering service. The box turns green and moves to ON.
- Tap OK.
Activate notification monitoring
- Open the Screenwise Meter.
- Tap the notification.
- Tap to the right of Screenwise Meter to turn on notification access. The box turns blue and fills with a square.
Use the TV meter remote
Android
- From the app home screen, tap Check in to go to the TV meter remote.
- Choose the TV you’re watching, and then tap your name to check in.
- When you’re finished watching TV, tap your name again to check out.
iPhone or iPad
- From the app home screen, tap TV Meter Remote.
- Choose the TV you’re watching, and then tap your name to check in.
- When you’re finished watching TV, tap your name again to check out.
If you watch TV for more than 90 minutes, you'll be asked if you're still watching. If you're no longer watching, you'll be checked out.