Contact Google SAS Outage and Grant Issues Support

Google SAS Support is available via phone through this form or via email at sas-support@google.com.

Phone support is available only for Production Environment.

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If this is not your SAS Portal login account, please switch to that account.

Full name *

Company

Your phone number *

Customer support PIN code

Issue start time with timezone *

Is the issue still occurring? If not, what is the end time? (Time with timezone)

List of FCC IDs and Serial Numbers or CBSD IDs of the CBSDs (comma separated or one per line) *

Issue Type *

List of Grant IDs or Grant frequency at issue (csv or one per line)

Grant Issue Type

Can’t connect - CBSDs are unable to connect to SAS ( registration - issues)

Issue with SAS portal

Explain the issue. Please include all error messages. *

Please include any error messages you've seen and describe any steps you've taken to investigate the issue.

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