It's important to stay on top of addressing any error messages you may receive. Here are a few common issues you might find with your automated rules and how to address them:
On this page
My rule ran but had errors
In the rare event that an automated rule runs with errors, you can view the details in the Logs table.
To view rule errors:
- Navigate to Automate, then select Manage rules.
- If you find "Completed, with errors," it means the rule ran but encountered issues.
- Select View details to get a more specific reason for each error.
My rule ran but didn't make any changes
There are several scenarios where the rules will run, but no changes will be made. It might be because of one of the following restrictions:
- In Display Network ad groups, you can only change the bidding dimension that is customized for that campaign.
ExampleIf you have an ad group that is targeting people based on placements, you can only change bids related to placements for that ad group. In this example, if you create a rule that tries to change bids related to gender, age or another dimension, the rule will run but no changes will be made.
- You can’t change automatic placements, genders or ages in your Display Network campaigns. However, you can change manual placements.
- Keywords and search-eligible remarketing lists for search ads are read-only for rules created within campaigns that target both the Search and Display networks. If you set up a rule this way, you can monitor keywords and remarketing lists for search ads with rules, but you can’t change them. However, if you go to the Keywords tab, you can create rules that can both monitor and modify keywords.
If a rule you've created didn't make the changes you expected it to and isn’t the result of one of the above exceptions, then try previewing it again to find if it's set up as you intended. Learn more about Common ways to use automated rules.
My rule shows “Invalid” because the user who created it no longer has access to the account
Automated rules are created on behalf of the user that sets them up. When a user loses access to the Search Ads 360 manager or sub-manager account, any rule that they created won't run. To have the rule start running again, select Fix in the “Actions” column for this rule and save the rule to replace the disabled user account with your account.
Stopping emails about automated rules emails
You can stop email updates about automated rules by either changing the email settings for a rule, pausing the rule, or removing the rule.
Learn how to Stop emails about automated rules.