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QA testing FAQ

FAQ

Below are frequently asked questions on how to perform Quality Assurance (QA) testing for QA Certified users.

Learn more about Studio Certification

 

I just got QA Certified. When will my details appear on the Rich Media Gallery certified user list?

Once you pass Studio QA Certification, you will be contacted by our DoubleClick Studio support team by email, requesting details of your account. Once you give us your account details, your details will appear in our Studio Certified List in the Rich Media Gallery. This process usually takes about 1 week.

Do I have to check everything–every line of code–to properly QA my ad?

No, you can just follow the checklists, which include specific steps to properly QA your ad.

How do I know if my client has DoubleClick QA support or not?

If you're not sure whether or not your client has DoubleClick QA support, contact the media agency or party responsible for buying media. If you're QA certified, you can perform your own QA instead.

Can DoubleClick do half of the QA and I do the other half?

The DoubleClick QA team can only help with QA if your client has DoubleClick QA support. If they do, check the “Send a notification to DoubleClick's QA team” box when you publish to QA, and DoubleClick's QA team will perform QA testing and send feedback.

If your client doesn't have DoubleClick QA support, you'll need to be QA certified or work with a QA certified partner. When you publish to QA, the contacts you include in the Notify and CC fields will be notified to QA a creative.

How do I know when it’s time to QA something outside of my own account?

You'll get a notification email. Creative developers need to include assigned QA contacts in the Notify or CC field when they publish creatives to QA in Studio.

Which browsers should I test on?

Test on the most commonly used browsers and operating systems based on market penetration. View DoubleClick's supported Rich Media browsers and devices, updated quarterly to reflect current usage and new releases.

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