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Creative issues in Studio

What is a creative issue?

A creative issue is an error in the build of the ad.

  • Creative issues need to be addressed by the ad developer by fixing the creative's code. Once direct changes are made to the source files, you must reupload them to Studio.

  • For common creative issues and how to solve them, explore the creative troubleshooting guides found on the right-hand panel.

  • For additional information on live issues caused by page code or trafficking errors, see Live issues troubleshooting guide.

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