Creative issues in Studio

What is a creative issue?

A creative issue is an error in the build of the ad.

  • Creative issues need to be addressed by the ad developer directly within Flash or in the HTML5 coding. Once direct changes are made to the source files, you must reupload them to Studio.

  • For common creative issues and how to solve them, explore the creative troubleshooting guides found on the right-hand panel.

  • For additional information on live issues caused by page code or trafficking errors, see Live issues troubleshooting guide.

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