Creative issues in Studio

"Ad slot not found" error in Studio preview.

If you receive an error that says, “Ad slots for your creatives could not be found on this page," there may be two reasons why:

  • The default Studio preview doesn't support your ad.

    These are the only sizes supported:
    • 728x90
    • 120x60
    • 468x60
    • 160x600
    • 388x600 (and smaller)

    If you're trying to view a banner outside of these sizes, view it in blank preview mode or on a webpage that has an ad slot for your creative.

  • Your browser isn't at 100% zoom.

    Ad slots don't get sized properly if you're zoomed out in your browser. Make sure you're at 100% zoom when viewing creatives in default preview.

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