How rich media works
What reporting is available?
There are two types of metrics available for reporting: standard and custom.
- Standard metrics usually require no additional designer work. (The exception is the Rich Media Manual Closes metric.) Standard metrics are automatically enabled, measured, and reported on, where applicable. For example, the Rich Media Expansions metric is only applicable for expanding ads.
- Custom metrics are enabled by a designer in Flash using DoubleClick Studio components. Custom metrics can measure up to 100 different user interactions per Rich Media creative.
If tracking isn't implemented in the initial build, you can't retrieve the data you want once the campaign is completed. So make sure you discuss tracking during the kick off-call with the post-production team before they begin packaging units in Studio.
The trafficker can get reports once a unit goes live. DCM Trafficking users can report on these metrics in Report Builder, while DFP users can report on them in the Query Tool.
|DCM Report Builder||DFP Query Tool|
What do the values mean?
By default, metrics aren't duplicated per impression. That means that if a single impression is expanded twice, only one expansion is recorded. This allows the results to be easily understood on a per-impression basis, for example by creating an expansion rate (expansions per impression) or interactivity rate (interactive impressions per impression). If desired, the Flash designer can specify that custom events be recorded on an unlimited per-impression basis.
You can use the Studio previews that your Rich Media developer generates and sends you to verify the metrics in your DoubleClick Rich Media units. To do this, click Output Console in the Preview tab of the Studio Web UI, then click Advanced mode to see all of your triggered and logged events.
- Triggered events: Metrics that fire in the unit.
- Logged events: Metrics that get logged in your reporting.
The main difference between these two is that logged events are usually capped once per impression. So even if an event is triggered multiple times, it's logged only once. Click around on the unit to see how the different metrics log.
Metrics are color coded to indicate what kind of metric is being fired:
- Blue: timer
- Green: counter
- Purple: exit
You can also click Info in the preview link and select Events. This shows you all the custom metrics that were added to a unit. Keep in mind that standard metrics always track, so they aren't shown here.
You can also preview the creative in DCM Trafficking or DFP and click Show/Display Events. Like the Output Console in DoubleClick Studio, this feature lets you see metrics fire as you click around on the creative and gives you an idea of the creative's metrics and naming conventions. These metrics and their names are fully outlined in the creative's Events tab in DCM Trafficking and DFP.