Accessibility

reCAPTCHA works with major screen readers such as ChromeVox (Chrome OS), JAWS (IE/Edge/Chrome on Windows), NVDA (IE/Edge/Chrome on Windows) and VoiceOver (Safari/Chrome on Mac OS). reCAPTCHA will alert screen readers of status changes, such as when the reCAPTCHA verification challenge is complete. The status can also be found by looking for the heading titled “recaptcha status” in the “recaptcha widget” section of the page. See reCAPTCHA ARIA Status Messages for more information.

Please use the following steps to solve an audio challenge:

  1. If you are presented with a visual challenge, locate and click on the Get an audio challenge button.

  2. You will be presented with one of two versions of the audio challenge depending on whether you’re using a mobile device.
    audio challenge with the focus set on the PLAY buttonmobile audio challenge with the focus set on the audio controls

  3. Press PLAY and enter the numbers you hear in the text input box located after the PLAY button or audio control. If your focus isn't automatically set on the text input box after pressing the PLAY button, tab to proceed to it. When you’re done entering the numbers from the audio, press ENTER or click on the “Verify” button to submit your answer.

  4. If your answer is incorrect, you will be presented with another audio challenge.

    audio challenge after a failed attempt, the focus is set on the error messagemobile audio challenge after a failed attempt, the focus is set on the error message

  5. If your answer is correct, the audio challenge will close and the reCAPTCHA checkbox will become checked. ReCAPTCHA will also notify the screen reader of the successful verification.

    reCAPTCHA checkbox checked after successfully completing a verification challenge

    Please note that the verification will expire after some time and you will need to start over if this occurs. You will be notified if the verification expires. 

    reCAPTCHA checkbox unchecked after the verification expires

​Tips

  • If the audio doesn’t play, try downloading the audio by locating and clicking on the Alternatively, download audio as MP3 link.

  • While in the text input box, you can press the “R” button to replay the audio from the beginning

  • To get a different audio challenge, locate and press the Get a new challengebutton.

  • The reCAPTCHA verification expires after a certain amount of time so it is best to complete the reCAPTCHA verification last on a website you are accessing.

  • Some screen readers may have difficulties getting into forms mode, if this happens, please use your screen reader’s functionality to force forms mode.

reCAPTCHA ARIA Status Messages

Status message

Detailed description

Recaptcha requires verification

The initial state, reCAPTCHA verification is required to proceed on this website. Click the checkbox to get a verification challenge.

Opening verification challenge

The checkbox has been clicked and a challenge is loading. You are instantly verified if the status changes to “You are verified”. Otherwise, you are required to complete a verification challenge.

Verification challenge expired, check the checkbox again for a new challenge

The verification challenge expired due to timeout or inactivity. Click the checkbox again for a new challenge.

You are verified

You have been verified. You can now proceed on the website.

Verification expired, check the checkbox again for a new challenge

The verification expired due to timeout or inactivity. Click the checkbox again for a new challenge.

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