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Can I use Outlook with my G Suite email?

You can use Outlook with your G Suite email on Windows and Mac operating systems.

You are not currently signed in to your Google account, which makes it difficult for us to give you customized instructions. G Suite users can use the G Suite Sync for Outlook tool while @gmail.com users can sync to Outlook using IMAP. Sign in to read customized instructions.

I use Windows

  1. Download and install G Suite Sync for Microsoft Outlook .
  2. Open the sync tool and sign in.
    1. Follow the on screen instructions to log in with your G Suite email address and check Remember me.
  3. Optional: You can import mail from your old email address.
    1. To import mail from a previous Outlook email address, you'll need the Outlook storage file. Any items you select will appear in your G Suite account on the web.
  4. Click Create profile > Start Microsoft Outlook.
    1. We'll automatically create an Outlook profile for you using your G Suite email address.
  5. Access items sent to your G Suite email address via Outlook.
    1. From now on, Outlook will retrieve any email, contact info, calendar events, notes, and tasks sent to or from your G Suite email address.

I use a Mac

We recommend using Apple Mail, Thunderbird, or any IMAP-supported mail client instead of Outlook for Mac. The design of Outlook for Mac results in its users often hitting Google's IMAP bandwidth limits.
  1. Open your mail client. 
    1. Apple Mail and Thunderbird are common mail clients.
  2. Choose the option to add a new account.
    1. Get specific steps for your mail client.
  3. Follow the on-screen instructions to add your G Suite email address and password.
  4. If prompted, enter the following server information:
    1. Incoming server: imap.gmail.com > Port 993 > SSL
      Outgoing server: smtp.gmail.com > Port 465 or 587 > SSL
  5. From now on, your mail client will retrieve any emails sent to or from your G Suite email address.
    1. Contacts and calendar events will not be synced.

Need more help?

Learn more about G Suite Sync for Microsoft Outlook  or setting up IMAP.

David is a G Suite deployment expert and author of this help page. Leave feedback below about the page.

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