After you have tried but failed to get back the file,

• If you're using a free Google account or a Google One account, complete this form: Contact a Google Drive Specialist.
• If you use a Workspace (business or school/education) or G Suite account, you need to contact your Account Administrator.  

 

Good luck and hope you get your data back soon.

Jeremy

 

After you have tried but failed to get back the file,

• If you're using a free Google account or a Google One account, complete this form: Contact a Google Drive Specialist.
• If you use a Workspace (business or school/education) or G Suite account, you need to contact your Account Administrator.  

Good luck and hope you get your data back soon.

Jeremy

• It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.
• If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through. 
• If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.
• If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

 

Hope this info helps,

Jeremy

 

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

For recovering data on Google Drive, you can find useful tips on the community guide Recovering deleted Files and Photos.

 

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

• It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.
• If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through. 
• If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.
• If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

 

Hope this info helps,

Jeremy

• It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.
• If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through. 
• If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.
• If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

 

Hope this info helps,

Jeremy

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

After you have tried but failed to get back the file,

• If you're using a free Google account or a Google One account, complete this form: Contact a Google Drive Specialist.
• If you use a Workspace (business or school/education) or G Suite account, you need to contact your Account Administrator.  

 

After you have tried but failed to get back the file,

• If you're using a free Google account or a Google One account, complete this form: Contact a Google Drive Specialist.
• If you use a Workspace (business or school/education) or G Suite account, you need to contact your Account Administrator.  

Good luck and hope you get your data back soon.

Jeremy

 

After you have tried but failed to get back the file,

• If you're using a free Google account or a Google One account, complete this form: Contact a Google Drive Specialist.
• If you use a Workspace (business or school/education) or G Suite account, you need to contact your Account Administrator.  

Good luck and hope you get your data back soon.

Jeremy

 

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

Hi,

Google storage plan purchases are non-refundable. The amount of storage you purchased is yours for the length of the subscription, even if you decide to cancel it. In some countries/regions, you can end your subscription immediately and receive a partial refund.

For Play Store purchases, go to YouTube Premium and Music Premium refunds.

For Apple App Store purchases, request a refund from Apple support.

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

Good luck and hope you get your data back soon.

Jeremy

• It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.
• If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through. 
• If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.
• If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

 

Hope this info helps,

Jeremy