Bronwyn V

**Something to note, not all GA Account recoveries are successful, for a variety of reasons.

A number of Google products do not offer a way to reclaim lost services due to company/employee changes.

The form that is submitted for this requires a Google Ads client ID in one of the required form fields.

If you are a Google Ads customer, please log into your Google Ads account and fill in the form or contact Google Ads support while logged via the Ads interface (you will need your Google Ads Client ID if you do), they offer limited GA support for Google Ads customers.

If you arent a google ads customer, I suggest creating a Google Ads account, it does not require any created or running ads, etc, and use it to contact support.

As per the GA support info page:
Support is available only to Sales Partners and to customers that purchase Google Marketing Platform advertising or Analytics 360 products directly from Google.

https://support.google.com/analytics/answer/9026876?hl=en&ref_topic=9303319

Support is not provided to GA free/standard users... yeah i agree..BOOOO Google

Exit intent?

Optimize•12/1/2021

Hi, I'm new to Google Optimize and would like to know if it offers Exit Intent to trigger displaying variations?

If it does, how would I go about setting that up, as searching is not finding me any helpful information

Thank you.

4 upvotes

Reply to I cannot readily find a way of excluding my visits to my website from Google Analytics.

Google Analytics•11/20/2021

You did also mention dynamic IP..

Ghostery removes the need of having to be aware of each time your IP changes and having to constantly edit filters every time it changes.

2 upvotes

Recommended answer

Reply to 360 upgrade

Google Analytics•11/20/2021

You should reach out to your GA360 reseller or support contact for assistance and quick resolution.

Reply to GA Real time data is inaccurate

Google Analytics•11/19/2021

Hi.. guess what.. this is not Support.. this is a User to User help community. :)

The majority of that traffic in your real-time reports is Mobile traffic..

Mobile devices often batch hits to send the hits together in a group and sometimes not at the actual time they happen..the mobile devices do this to conserve battery power

Active Users .. someone that has sent any type of hit within the past 5 mins

Active Users per Page.. the number of users who have sent their most recent hit from that page.

Not always a pageview, could also be an event if you are tracking events of any sort.. or transactions etc.

Reply to I cannot readily find a way of excluding my visits to my website from Google Analytics.

Google Analytics•11/19/2021

Try using Ghostery

Reply to Can I use Analytics on a subdomain if I don't own the domain?

Google Analytics•11/19/2021

If Weebly permits you to add the necessary tracking code...then yes

https://www.weebly.com/app/help/us/en/topics/google-analytics

Others take care of the installation and you just need to provide your tracking ID in their provided settings eg Blogger

Some platforms such as Wix will not allow you to unless you have a paid account..

Reply to Google analytics certification renewal

Google Analytics•11/17/2021

Do the GAIQ proper certification instead

Reply to "Internal Error, please try again" don't stop showing up. No Adblocks configured. Anyone?

Google Analytics•11/17/2021

You will likely have to add an exception to Kapersky

Reply to Combine same URI with different parameters

Google Analytics•11/17/2021

To have them all reported in a single row under the one /vixia/ page, in the view settings, use the strip query parameter option and add in fbclid and any other parameters you want removed too

Keep in mind, like filters, this wont be retroactive on historic data already collected, it will only fix the issue going forward.

1 upvote

Recommended answer

Reply to Hiding the URL slug in Google Optimize

Google Analytics•10/27/2021

Optimize help community is here https://support.google.com/optimize/community?hl=en

Reply to disable tracking utm link that was created through google utm builder

Google Analytics•10/27/2021

Remove the link from where ever it was shared so it's no longer accessible..
Then allow this traffic to fall off .. will take around 6mths that is the default life of that cookie.

URL builder isnt necessary, can be created manually without it too

Reply to Need Google Support Assistance to Prove Site Ownership Please - Cannot Contact

Google Analytics•10/27/2021

if you need to recover a GA Account..

**Something to note, not all GA Account recoveries are successful, for a variety of reasons.

A number of Google products do not offer a way to reclaim lost services due to company/employee changes.

The form that is submitted for this requires a Google Ads client ID in one of the required form fields.

If you are a Google Ads customer, please log into your Google Ads account and fill in the form or contact Google Ads support while logged via the Ads interface (you will need your Google Ads Client ID if you do), they offer limited GA support for Google Ads customers.

If you arent a google ads customer, I suggest creating a Google Ads account, it does not require any created or running ads, etc, and use it to contact support.

https://support.google.com/analytics/answer/9026876?hl=en&ref_topic=9303319

Support is not provided to GA free/standard users... yeah i agree..BOOOO Google

Reply to Exclude the rest of the world

Google Analytics•10/27/2021

Use a filter to only include your IP

Reply to Installation Google Site Kit in Wordpress Blog

Google Analytics•10/23/2021

Support forum for Site Kit is here https://wordpress.org/support/plugin/google-site-kit/

Reply to Why is the GA4 date range selector is misplaced?

Google Analytics•10/23/2021

For interface issues use the Send Feedback option in the GA interface.

Reply to How do I add another site to this account?

Google Analytics•10/23/2021

Been Properties for the past 10yrs or so.

Ppl may not be adding a website to track, they may be tracking something else such as an App or POS system or even a coffee maker for that matter.

Reply to mydomain.com/Better than reCAPTCHA：vaptcha.net

Google Analytics•10/23/2021

It's data spam, not a new phenomenon.

take a proactive role in keeping your data clean,

regularly monitor it, read up on it, and learn how to spot and deal with it. and apply filters and segments where necessary.

For getting started -
https://www.bounteous.com/insights/2015/03/19/eliminating-dumb-ghost-referral-traffic-google-analytics/
https://carloseo.com/removing-google-analytics-spam/

https://help.analyticsedge.com/article/definitive-guide-to-removing-google-analytics-spam/

Reply to How do i set the service provider in google analytics as it is showing ( not set ) for my website

Google Analytics•10/22/2021

You cant do it, google removed it from the reports

2 upvotes

Recommended answer

Reply to No access to old UA tracking number

Google Analytics•10/22/2021

if you need to recover a GA Account..

**Something to note, not all GA Account recoveries are successful, for a variety of reasons.

A number of Google products do not offer a way to reclaim lost services due to company/employee changes.

The form that is submitted for this requires a Google Ads client ID in one of the required form fields.

If you are a Google Ads customer, please log into your Google Ads account and fill in the form or contact Google Ads support while logged via the Ads interface (you will need your Google Ads Client ID if you do), they offer limited GA support for Google Ads customers.

If you arent a google ads customer, I suggest creating a Google Ads account, it does not require any created or running ads, etc, and use it to contact support.

https://support.google.com/analytics/answer/9026876?hl=en&ref_topic=9303319

Support is not provided to GA free/standard users... yeah i agree..BOOOO Google

Reply to I need admin access to Analytics account(Appears to be no admin assigned)

Google Analytics•10/22/2021

if you need to recover a GA Account..

**Something to note, not all GA Account recoveries are successful, for a variety of reasons.

A number of Google products do not offer a way to reclaim lost services due to company/employee changes.

The form that is submitted for this requires a Google Ads client ID in one of the required form fields.

If you are a Google Ads customer, please log into your Google Ads account and fill in the form or contact Google Ads support while logged via the Ads interface (you will need your Google Ads Client ID if you do), they offer limited GA support for Google Ads customers.

If you arent a google ads customer, I suggest creating a Google Ads account, it does not require any created or running ads, etc, and use it to contact support.

https://support.google.com/analytics/answer/9026876?hl=en&ref_topic=9303319

Support is not provided to GA free/standard users... yeah i agree..BOOOO Google

Reply to Custom Dimension Client Id is not showing

Google Analytics•10/22/2021

Google tag manager help is here

https://support.google.com/tagmanager/community?hl=en

Reply to Hide "not set" and "blank" data in data studio

Google Analytics•10/22/2021

Data studio help is here

https://support.google.com/datastudio/community?hl=en

Reply to How do i set the service provider in google analytics as it is showing ( not set ) for my website

Google Analytics•10/22/2021

You cant, it was deprecated a while back

2 upvotes

Recommended answer

Reply to Gain access to analytics account

Google Analytics•10/22/2021

if you need to recover a GA Account..

**Something to note, not all GA Account recoveries are successful, for a variety of reasons.

A number of Google products do not offer a way to reclaim lost services due to company/employee changes.

The form that is submitted for this requires a Google Ads client ID in one of the required form fields.

If you are a Google Ads customer, please log into your Google Ads account and fill in the form or contact Google Ads support while logged via the Ads interface (you will need your Google Ads Client ID if you do), they offer limited GA support for Google Ads customers.

If you arent a google ads customer, I suggest creating a Google Ads account, it does not require any created or running ads, etc, and use it to contact support.

https://support.google.com/analytics/answer/9026876?hl=en&ref_topic=9303319

Support is not provided to GA free/standard users... yeah i agree..BOOOO Google

Reply to demographics and interest reports enabled but get no data.

Google Analytics•10/22/2021

Demographics and interest reporting is not based on all site visitors, just a subset and it relies on 3rd party cookies/information, so if users to your site don't have those cookies or do not allow the sharing of their information, you are going to be out of luck

Useful reading
https://support.google.com/analytics/answer/2799357?hl=en#zippy=%2Cin-this-article

Reply to GA tracking disappeared temporarily and came back at a lower level

Google Analytics•10/22/2021

In the Audiences > Technology > Network - Hostname report,

is it only showing your valid hostname(s)? or are their domains there that you dont recognize?

Also a link to the site would be useful

Reply to Your report counts a page not a part of our website

Google Analytics•10/22/2021

As I said.. take a proactive role in keeping your data clean,

regularly monitor it, read up on it, and learn how to spot and deal with it. and apply filters and segments where necessary.
- which is more than what 99% of GA users do

Don't wait or rely on Google to just filter/fix it. In a lot of spam data instances they don't.

For getting started -
https://www.bounteous.com/insights/2015/03/19/eliminating-dumb-ghost-referral-traffic-google-analytics/
https://carloseo.com/removing-google-analytics-spam/

https://help.analyticsedge.com/article/definitive-guide-to-removing-google-analytics-spam/

Reply to Your report counts a page not a part of our website

Google Analytics•10/21/2021

Data spam is not a new phenomenon .. has been going on for years
It is not exclusive to Google Analytics either,
Google has done something about it. the option in View settings to remove known bot spam etc

Do a search and take a proactive role in keeping it out of your reports

Reply to Create Segment with More Than 20 Landing Pages

Google Analytics•10/21/2021

could possibly try a regex however they are limited in the number of characters (cant remember what the limit is off the top of my head.)

Reply to Site Kit stating 'Analytics data is not yet available, please check back later'

Google Analytics•10/21/2021

Help with site kit issues is found here

https://wordpress.org/support/plugin/google-site-kit/

Reply to Cross domain analytics setup

Google Analytics•10/21/2021

Are you using Universal or GA4?

If Universal analytics.js or gtag.js -

has the default tracking code snippet been modified?
if so.. how/what changes were made?

If its the default tracking code snippet, install it also on app.a.com

make sure a.com is on the property's referral exclusion list (should be by default)

accounts.google.com cannot be added to the referral exclusion list.
adding the main google.com domain will see all referral and organic traffic from google and it's other subdomains as direct traffic = bad.

adding accounts.google.com does not work as you may expect, and is equal to not adding it to the referral exclusion list at all.

To stop losing your referral data to accounts.google.com you'll need to add google.com to the referral exclusion list and use the following setup:
https://www.bounteous.com/insights/2014/06/19/are-you-missing-referral-traffic-universal-analytics/

Reply to How can I know if I have received illegal traffic for my website and every detail on how to block

Google Analytics•10/13/2021

You cant block it with Google Analytics, that isn't what GA does or is for.

Recommended answer

Reply to How can I sync conversion data from UTM links to google sheets?

Google Analytics•10/13/2021

Not without being given permission by them to access their GA data

Reply to Any recommendations for an expert to make the migration from Universal to GA4 implementation?

Google Analytics•10/13/2021

Before driving yourself batty with migrating, I suggest reading the following article
https://www.multiminds.eu/blog/2021/10/beyond-the-buzz-google-analytics-4/

and a comment by Stéphane Hamel, MBA, OMCP on the article

True, GA4 isn't ready for prime-time. The label "beta" was removed too early and the constant insistance to switch to it is a mistake. GA4 isn't the next iteration of GA, it's a totally different product which not only require re-implementation (yet again!), but also to revisit the implementation logic and a re-education of the analyst.

Given all those - and the fact GA4 has become too complex for the casual marketer (still a very large proportion of GA users!), maybe it's time to consider other alternatives.

Comment on LinkedIn

As for an expert, seek out one of the GA certified partners

https://www.google.com/partners/work-with-a-partner/

Reply to Hello! Does anyone have problems with data import from LinkedIn to the Google Data Studio manually?

Google Analytics•9/11/2021

Hi,

Data Studio help community can be found here:

https://support.google.com/datastudio/community?hl=en

1 upvote

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Reply to What type of broken link does Google consider a problem?

Google Analytics•9/11/2021

For SEO related questions, please ask on the Google Search Central help community

https://support.google.com/webmasters/community?hl=en

Reply to Does PageViews metric include views of users who didn't login or only loged in users ?

Google Analytics•9/11/2021

As for logged in or non logged in users, depends how you have GA tracking configured.

If its an out of the box tracking script though, if you have the GA tracking script running on a page and someone views that page. its counted as a pageview.

Further views of the same page by the same visitor are also counted as pageviews.

Reply to Custom dimensions report

Google Analytics•9/5/2021

If you look at that screenshot of the hit data..your Event Action is undefined.

Universal events require Event Category and Action, so are the events actually being reported as expected?

To see the dimensions/metrics, in the custom report, you would need to include the hit they're being sent with eg Event Cat Book_Order

Reply to Segment Condition is resolving incorrectly

Google Analytics•9/2/2021

Sampling
https://support.google.com/analytics/answer/2637192?hl=en#zippy=%2Cin-this-article

Reply to Why is domain appended to URL in GA? /about-me/billysmiththerapy.com

Google Analytics•9/2/2021

If it's the Universal analytics property, make sure you have nothing added in the Default page field in the View Settings page

Also make sure there are no filters applied that may be affecting how URLs are reported

2 upvotes

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