To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

Unfortunately it does let to attach the files but if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. In your case that would be text of that email.

Once you are done submitting - it will reviewed by someone from Google Business Profile team. Then they might reach out to you through email, to which you will be able to reply where you can attach the screenshots & provide other relevant information as well.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

First step would be to flag the review in Reviews Management Tool. If that request of removal is denied then in the appeal process you would be able to add notes & explain.

look at the review, such as following review trends, location of reviewers, comments and see how they might not pertain to company being reviewed, and other items that prove reviews to be spam (outside of the words in the review)

Flag a review in the Reviews Management Tool

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Please let me know what was the final outcome of appeal, if in case it was denied then you would see an option to appeal in the Reviews Management Tool.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

But if its been like a week since review was posted but is not yet live in the business profile, then you can follow steps below and report it to Google. This is the process but also be aware that Google may decide to not show this review in the profile.

• Contact Support
• Select your business in the drop down menu (Make sure the business follows all the eligibility guidelines)
• Type Missing Review under ‘Tell us what we can help with’
• Choose Review Missing under ‘Choose the best description of this issue’

• Business Profile ID (Instructions here)
• (Optional) You can add the screenshots of the missing reviews - if you have these
• How many reviews are missing from the profile?
• Are new reviews being published on the profile?
• What’s the time frame in which the reviews have gone missing? (For example, did they disappear all within the last week? Or have you noticed they were consistently disappearing over a longer period of time?)
• Reviewer Name(s)
• Related Case ID(s)

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies.

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.

To ask Google to remove or delete an inappropriate review from your Business Profile, report the review this can be done using Reviews Management Tool, but do note that Google will remove reviews that violate Google's policies.

But before going ahead and reporting a review - please understand which reviews to report for removal

Given that your logged in as email which is being used for managing business profile.

Go to the Reviews Management Tool.

Check that the email address shown is the one you use to manage your Business Profile.

Tip: If you use another email address, click Switch account.

The Google will assess whether the content in the review violates Google's policies. But if Google denies the request to remove the review then you would see an option to appeal in the Reviews Management Tool.

With appeal you should be able to add some notes as well - explaining why you think that a particular review should be removed. You should provide as much information as possible, so that Google can assess if the review violates their policies. 

Google Business Profile support will then make a decision on whether to remove the review.

NOTE - This process may take anywhere from couple of days to weeks, so please be patient.