Google 消費性硬體有限保固條款 | 台灣

若本線上有限保固條款與您產品盒內所附有限保固條款之間有任何差異,則在法律許可範圍內,本線上有限保固條款應取代您產品盒內所附之保固條款。

本有限保固條款僅適用於在台灣購買 Google 產品(以下簡稱「Google 產品」)的消費者

本保固條款所包括之範圍為何?保固期間為何?自您向零售商購買含有原始包裝的全新 Google 產品(包括包裝內的任何附屬配件)之日起一年內,若您依照 Google 所發佈之使用說明書正常使用該產品,卻出現材料或工藝技術方面的瑕疵,Google 將提供保固服務。若 Google 產品為整新品,自您向零售商購買該 Google 產品(包括包裝內的任何附屬配件)之原始日期起九十日內,若您依照 Google 所發佈之使用說明書正常使用該產品,卻出現材料或工藝技術方面的瑕疵,Google 將提供保固服務(這些保固內容統稱為本公司之「有限保固條款」)。

Google 採取的保固措施為何? (這是您唯一享有的彌補方式)若出現本有限保固條款涵蓋範圍內之瑕疵,並且您在有限保固期間內(全新品為一年、整新品為九十日)將該 Google 產品退回,則 Google 將在法律所許可的範圍自行選擇下列其中一種保固措施:以全新或整新零件來維修您的 Google 產品、以全新或整新的 Google 產品(至少與您的 Google 產品具有相同的功能)來更換您的 Google 產品,或接受退貨並將您購買 Google 產品所支付之價款退還給您。若 Google 選擇維修或更換您的 Google 產品,則經過維修或更換之 Google 產品,將在原始保固期間所剩餘之時間內繼續享有保固。若您已得到所有已退回零件之更換品,則所有已退回零件將成為 Google 之財產。維修或更換作業可能會造成資料遺失。本有限保固條款將不會縮減您對您的 Google 產品所擁有之相關法定權利,或者對上述權利造成任何其他影響。

上述有限保固條款,係 GOOGLE 為您的 GOOGLE 產品所提供之唯一明示保證,而且上述彌補方式是您唯一可享有的彌補方式。在適用法律所許可的最大範圍內,除了產品適售性之任何默示保證、特定目的之適用性,以及非侵權行為在以上明示保證期間(全新品為一年、整新品為九十日)受到限制以外,對於您的 GOOGLE 產品因行為過程或以其他方式所產生之其他所有各種保固內容和條件(無論為法定或默示),GOOGLE 一概不予承認。

某些州、省份或區域不允許限制默示保證的期間,因此以上限制可能對您不適用。

本保固條款不包括哪些範圍? 本有限保固條款僅在該 Google 產品所銷售的地點具有可實行之效力,並且僅適用於您向 Google 或其授權經銷商所購買之 Google 產品。本有限保固條款僅適用於 Google 產品的硬體元件(而非任何軟體元素),而且本有限保固條款不適用於下列情況所造成之損壞:
(1)正常情況下的磨損;(2)意外事故;(3)誤用(包括未依照產品文件使用);(4)疏忽;(5)拆卸;(6)修改;(7)由非 Google 授權技術人員提供服務;以及(8)外部原因,例如但不限於受潮、碰觸尖銳物體、用力過度、供應產品的電流異常、極端的溫度或環境條件。本有限保固條款不保證使用該 Google 產品將不會發生服務中斷或產生任何問題。

您明確瞭解並同意,在適用法律所許可的最大範圍內,GOOGLE 及其子公司和關係企業(統稱「GOOGLE 當事人」),針對您的 GOOGLE 產品或這些條款,可能由您所引起的任何非正面的間接、附帶、特定、隨之發生的間接或懲罰性損害賠償,包括任何資料遺失,無論 GOOGLE 當事人或其代表人是否已被告知,或應已知悉產生任何該類損失的可能性,均不根據責任理論(無論是否為契約、侵權(包括過失)、任何保證或其他方面的違反或疏忽)而對您承擔任何責任。您明確瞭解並同意,在適用法律所許可的最大範圍內,GOOGLE 當事人針對您的 GOOGLE 產品或本有限保固條款所應承擔之總負債,將不超過您購買 GOOGLE 產品所實際支付的金額。

某些州、省份或區域不允許排除或限制附帶或間接損害賠償,故以上限制或排除責任之聲明可能對您不適用。

如何提出索賠? 如欲根據有限保固條款提出索賠,請前往 g.co/pixel/support 與 Google 產品支援部門聯絡。您必須提供您的姓名、聯絡資訊和 Google 產品序號,以獲得支援服務。您也可能必須提供購買收據。

其他限制:廠商、銷售者、授權經銷商、Google 或其關係企業或任何第三方協力廠商之員工或代表人,均無權修改、延長或新增本有限保固條款。若本有限保固條款之任何條文被視為違法或不可執行,則本有限保固條款之其他條文仍將具有充分效力。

州、省份、區域及其他法律對您的適用性如何:本保固條款賦予您特定的法律權利,而您所在的司法管轄區可能也會賦予您其他權利。

本有限保固條款由 Google LLC 所提供。Google LLC 成立於美國德拉威州 (state of Delaware),其主要營業場所位於 1600 Amphitheatre Parkway, Mountain View, CA, 94043, United States。
 

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If there are any differences between this online Limited Warranty and the Limited Warranty included in the box with your product then, to the extent permitted by law, this online Limited Warranty will supersede the terms of your in the box warranty

This Limited Warranty applies only if you purchased your Google device (“Device”) in Taiwan.

What does this warranty cover and how long does it last? Google warrants that a new Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google’s published user documentation for one year from the date of original retail purchase in its original packaging by you. If a Google Product has been refurbished, Google warrants that the Google Product (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google's published user documentation for ninety days from the original date of retail purchase by you (these warranties are collectively referred to as our “Limited Warranty”).

What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect covered by this Limited Warranty arises and you return your Google Product during the Limited Warranty period (which is one year for new products and ninety days for refurbished products), Google will in its sole discretion and to the extent permitted by law repair your Google Product using new or refurbished parts, replace your Google Product with a new or refurbished Google Product functionally at least equivalent to yours, or accept the return of your Google Product in exchange for a refund of the purchase price you paid for your Google Product. If Google repairs or replaces your Google Product, the repaired or replaced Google Product will continue to be warranted for the remaining time of the original warranty period. All returned parts for which you have received a replacement will become the property of Google. Repair or replacement may result in loss of data. Nothing in this Limited Warranty will reduce or otherwise affect your statutory rights in relation to your Google Product.

THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE PROVIDES FOR YOUR GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR GOOGLE PRODUCT, EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE PRODUCT IS NEW OR REFURBISHED).

Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. 

What does this warranty not cover? This Limited Warranty is only valid and enforceable in locations where the Google Product is sold and will apply only if you purchased your Google Product from Google or its authorized resellers. This Limited Warranty only applies to hardware components (and not any software elements) of Google Product, and this Limited Warranty does not apply to damage caused by: (1) normal wear and tear; (2) accidents; (3) misuse (including failure to follow product documentation); (4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by Google-authorized technicians; and (8) external causes such as, but not limited to: water damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the product, and extreme thermal or environmental conditions. This Limited Warranty does not guarantee that use of the Google Product will be uninterrupted or error-free.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THESE TERMS, INCLUDING ANY LOSS OF DATA, WHETHER OR NOT A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN CONNECTION WITH YOUR GOOGLE PRODUCT OR THIS LIMITED WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID GOOGLE FOR YOUR GOOGLE PRODUCT.

Some states, provinces or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

How do you make a claim? To make a claim under the Limited Warranty, please contact Google Product Support at g.co/pixel/support. You must provide your name, contact information and the serial number of your Google Product to receive support. You may also be required to provide a purchase receipt.

Other limitations: No vendor, seller, authorized reseller, employee or representative of Google or its affiliates or any third party is authorized to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

How state, province, territory, and other laws apply to you: This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. 

This Limited Warranty is given by Google LLC, organized in the state of Delaware, whose principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043, United States.


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