Pixelbook (2017) safety info

Required Safety Statement


This page provides important safety and regulatory information that you should read before you start using your Pixelbook.


Basic safety




To avoid damaging your Pixelbook, accessories or any connected devices, and to reduce the risk of personal injury, discomfort, property damage or other potential hazards, follow the precautions below.



Handle your Pixelbook with care. You may damage the device or the battery if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a cracked screen. Using a damaged device may cause battery overheating or injury. Don’t expose your Pixelbook to liquids, which can cause a short circuit and overheating. If your Pixelbook gets wet, do not attempt to dry it using an external heat source. Your Pixelbook is designed to work best in ambient temperatures between 50° and 95° F (10° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not expose your Pixelbook to temperatures outside of these operational and storage temperature ranges as this may damage the product, overheat the battery, or pose a risk of fire.


AC Adapter
Be sure the power adapter and device are well ventilated when in use or charging. Using damaged cables or power adapters, or charging when moisture is present, can cause fire, electric shock, injury, or damage to your Pixelbook or other property. When charging your Pixelbook, make sure the power adapter is plugged into a socket near your Pixelbook and is easily accessible. Avoid charging the device in direct sunlight. This product is intended for use with a certified Limited Power Source (LPS) per IEC 60950-1 rated: 5/9/12/15 Volts DC, maximum 3 Amp; 20 Volts DC, maximum 2.25 Amp. Only charge your Pixelbook with the included power adapter and cable, or compatible charging accessories. Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the device and the accessories. Compatible charging accessories are available on the Google Store and at Google authorized resellers (look for Google’s “made for” badge).


Hearing Loss

Prolonged exposure to loud sounds (including music) can cause hearing loss. To prevent possible hearing damage, avoid listening at high volume for prolonged periods of time. Continued exposure to high volumes and background noise can make loud sounds seem quieter than they actually are. Check the volume before using headphones or earphones.


Caution: Your Pixelbook contains a lithium-ion battery, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google authorized service provider to replace the battery. Replacement by non-qualified professionals can damage your device. Use of an unqualified battery or improper battery use may present a risk of fire, explosion, leakage, or other hazard. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Do not short circuit the battery or allow metallic or conductive objects to contact the battery terminals. Avoid dropping your Pixelbook or battery. If the Pixelbook or battery is dropped, especially on a hard surface, and you suspect damage, contact Google or a Google authorized service provider for inspection.

Dispose of your damaged Pixelbook, battery, and/or accessories promptly and in accordance with local regulations. Do not dispose of any part of your Pixelbook, its battery, or its accessories in normal household waste. Improper disposal may lead to fire, explosion, and/or other hazards.


Repair & Service

Do not attempt to repair your Pixelbook yourself. Disassembling your Pixelbook may cause injury.  

Your Pixelbook should only be repaired by Google or a Google authorized service provider. Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations.For online help and support, visit g.co/pixelbook/help. To reach a Pixelbook specialist, visit g.co/pixelbook/support.



Your Pixelbook and its accessories are not products designed for children. Do not allow children to use them without adult supervision because they could hurt themselves or others and damage the device. Keep your Pixelbook and all of its parts and accessories out of the reach of children.


Prolonged Heat Exposure

Your Pixelbook and its charger generate heat during normal operation. They comply with applicable surface temperature standards and limits. Avoid prolonged, direct or indirect skin contact when the device is in use or charging because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on your Pixelbook or its power adapter, or cover them with a blanket or pillow. Be aware of this if you have a physical condition that affects your ability to detect heat against your skin.


Wi-Fi and BluetoothⓇ can interfere with the navigation systems of an aircraft, so use your Pixelbook in accordance with instructions provided by the airline.


Medical Device Interference

Your Pixelbook uses radios and other components that emit electromagnetic fields, and also contains magnets.  These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep your Pixelbook and its charger more than 16 cm (6”) from the surface of the skin near the pacemaker or other implanted medical device. If you have questions about using your Google device with or near your pacemaker or other implanted medical device, consult your healthcare provider before using your Pixelbook. If you suspect your Pixelbook is interfering with your pacemaker or other implanted medical devices, turn off your Google device and consult your physician for information specific to your medical device.


Hazardous Locations


Do not charge, use, store, or transport your device where flammables or explosives are stored (in gas stations, fuel depots, or chemical plants, for example). Do not use your device where blasting operations are in progress, or in potentially explosive atmospheres such as in areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders). Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Observe all notices and signs where these hazards might be present.


Repetitive Motion

Performing repetitive activities with your Pixelbook such as typing, tapping or swiping may lead to occasional physical discomfort in your hands, arms, wrists, or locations in your body. Consult a healthcare provider if you experience prolonged symptoms while using the Pixelbook repetitively.




Regulatory information, certification, and compliance marks specific to Pixelbook can be found on your device under Settings > About Chrome and on the bottom of your device. E-label can be found on your device under Settings > About Chrome.

Manufacturer address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.

EMC Compliance

Important: This device and power adapter have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.


FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.


This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by plugging in, then unplugging, this device, the user is encouraged to try to correct the interference by reorienting or relocating the receiving antenna and/or consulting the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Model: C0A


The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.


Canada, Innovation, Science and Economic Development Canada (ISED) Notices

CAN ICES-3 (B)/NMB-3(B).

This device complies with Innovation, Science and Economic Development Canada (ISED) licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under ISED regulations, the radio transmitter(s) in this device may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by ISED. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.


The radiated output power of this device is below the ISED radio frequency exposure limits. This device has been evaluated for and shown compliant with the ISED Radio Frequency (RF) Exposure limits. The device should be used in such a manner such that the potential for human contact during normal operation is minimized.

This device has been certified for use in Canada. Status of the listing in the ISED’s REL (Radio Equipment List) can be found at the following web address: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do

Additional Canadian information on RF exposure also can be found at the following web address: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html


Pixelbook ENERGY STAR® Program

Your Pixelbook is ENERGY STAR® compliant.  The following information applies.

Pixelbook was designed to meet the latest ENERGY STAR guidelines for energy efficiency. Your Pixelbook ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

By default, Pixelbook turns off its screen after 70 seconds of inactivity on battery mode and 8 minutes of inactivity on AC mode to save power. It is recommended that you leave this and other energy saving features active, so that your Pixelbook will operate at its maximum energy efficiency. Press the power button to turn the screen back on.

For more information about ENERGY STAR, visit: http://www.energystar.gov.


EU Compliance Statement

The device must be installed and used in strict accordance with the manufacturer’s instructions as described in the product documentation that comes with the device. Google is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this device, or the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.


RED Compliance Statement

Hereby, Google declares that the radio equipment Pixelbook is in compliance with Directive 2014/53/EU. The full text of the EU DoC is available at the following internet address g.co/pixelbook/declaration. The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range for member states:  AT, BE, BG, CZ, DK, EE, FR, DE, IS, IE, IT, EL, ES, CY, LV, LI, LT, LU, HU, MT, NL, NO, PL, PT, RO, SI, SK, TR, FI, SE, CH, UK, HR


Product Wireless Information

2400–2483.5MHz: Wi-Fi (Max 19.5 dBm), BT (Max 10 dBm), BLE (Max 10 dBm). 5150–5250MHz: Wi-Fi (Max 19 dBm). 5250–5350MHz: Wi-Fi (Max 19 dBm). 5470–5725MHz: Wi-Fi (Max 19 dBm).


RF Exposure Information (MPE)

This device meets the EU requirements and the International Commission on Non-Ionizing Radiation Protection (ICNIRP) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.


Google’s EU importer is Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland.


Waste Electrical and Electronic Equipment (WEEE) & Batteries Directives

EU Recycling and Disposal Information

The WEEE symbol above means that according to local laws and regulations your product [and its battery] must be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its battery will help conserve natural resources, protects human health, and help the environment. 

Additional regulatory information: Germany

§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.




We are committed to providing our customers with information about the chemical substances in our products in accordance with our obligations under legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council).

© 2017 Google LLC All rights reserved.

Pixelbook, Google, G logo, Chrome, and other marks and logos are trademarks of Google LLC.

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