Where to find product information
This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your device. It also includes additional safety, regulatory, and warranty information about the device.
Safety, and regulatory information: g.co/nest/safety
Warranty details for your country of purchase, including instructions for making a claim: g.co/devicewarranty
Help with your device: g.co/nest/help.
Safety Warnings
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WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR DEVICE, ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS HANDLING |
HANDLING
Handle your device with care. You may damage the device or any included batteries and
accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a damaged enclosure, or some other form of physical damage. Using a damaged device may cause overheating or injury.
Your device works best in ambient temperatures between 4° and 104° F (-20° and 40° C), and should be stored between ambient temperatures of -4° and 140° F (-20° and 60° C). Do not expose your device to temperatures above 140° F (60° C), as this may damage the device, overheat the battery, or pose a risk of fire. Keep your device away from heat sources. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your device is designed to work best at an altitude of up to /16404 ft (5000m).
Use of your device in certain modes can cause it to generate more heat than it would under normal operating conditions. This may cause your device to operate in a reduced-power mode or temporarily shut down. Use extra care when operating the device in these modes. For more information on risks associated with prolonged heat exposure, please refer to the Prolonged Heat Exposure section below.
REPAIR & SERVICE
Do not attempt to repair your device yourself. Disassembling the device may result in loss of water or dust resistance or cause injury or damage to your device.
Contact customer service if the device is not working properly or has been damaged. g.co/nest/help.
POWERING AND INSTALLATION
Be sure the device is well ventilated when in use or charging. Using damaged cables, can cause fire, electric shock, injury, or damage to the device or other property.
This device must be used with a Class 2/SELV Source, rated: 16-24VAC, 10VA - 40VA, 50/60Hz. Do not connect the device to your building mains power, such as 110VAC or 220VAC. If connecting the device to existing wiring, turn off power to the device before installation. Power this device with the included wire connector, and chime connector with a compatible chime. Failure to use a compatible power source or accessories can cause fire, electric shock, injury, or damage to the device and the accessories.
Your device is designed so that it can be wall-mounted. Install in accordance with local building and installation regulations using the provided base plate, wall screws, and wall anchors suited for your wall type. See g.co/nest/installdoorbell for additional instructions on how to safely wall-mount and wire your device.
PROLONGED HEAT EXPOSURE
The device generates heat during normal operation and complies with applicable surface temperature standards and limits. Avoid prolonged skin contact when the device is in use because exposing skin to hot surfaces for a long period of time may cause discomfort or burns.
CHILD SAFETY
This device is not a toy. Your device may contain (or may come with) small parts, plastic, cables, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking or strangulation hazard. Children have strangled on cords and cables. Keep the device and its accessories, including cords and cables, out of the reach of children (more than 3 feet (0.9 meters) away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device. Seek medical attention immediately if small parts are swallowed or injury occurs.
BATTERY
This device contains a rechargeable lithium-ion battery, which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google authorized service provider to replace the battery. For contact information, visit g.co/nest/contact. Replacement by non-qualified professionals can damage your device. Improper replacement or use of a non-qualified or incorrect battery may present a risk of fire, explosion, leakage, or other hazard. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat, and/or other hazards.
This device comes with a battery that has proper certifications.
DISPOSAL, TRANSPORTATION, & RECYCLING
Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 140°F (60°C), or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram.
ENVIRONMENTAL RESTRICTIONS
To prevent damage to your device parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your device inside a vehicle or in places where the temperature may exceed 140°F (60°C) This may damage the device, overheat the battery, or pose a risk of fire or explosion.
RADIO FREQUENCY EXPOSURE
This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.
MEDICAL DEVICE INTERFERENCE
Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the device and its charger at a safe distance away from the medical device. If you have questions about using your Google device with or near your medical device, consult your healthcare provider before using your device. If you suspect your device is interfering with your medical device, turn off your Google device and consult your physician for information specific to your medical device.
LED
The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.
MEDICAL CONDITIONS
A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition, or experience discomfort that you believe could be affected by your device, consult with a doctor before using your device. Stop using your device immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your device (for example, headaches, blackouts, or seizures).
Proper Handling and Usage
Follow these guidelines when using, storing or cleaning of your device.
OPERATING TEMPERATURE
Do not use or charge the device, at ambient temperatures lower than -20°C (-4°F) or higher than 40°C (104°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.
CARE & CLEANING
To clean your device we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust. For additional care and cleaning instructions see g.co/nest/care.
DUST AND WATER RESISTANCE
Your device is designed to comply with dust and water protection rating IP65 under IEC standard 60529 and IEC 62368-1 3rd Edition when it leaves the factory, but it is not dust proof or water proof. Dust and water resistance are not permanent conditions and are diminished or lost over time due to normal wear and tear, device repair, disassembly, or damage. Dropping your device may result in loss of dust or water resistance. Liquid damage voids the warranty. Do not expose your device to liquids or to dust, which can cause short circuit and/or overheating. The provided accessories are not dust or water resistant and should not be exposed to either. For more information, visit g.co/nest/cam-specs.
Service & Support
Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. The device should only be repaired by Google or a Google authorized service provider. Contact customer service for authorized service.
Regulatory Information
Regulatory information, certification, and compliance marks specific to device can be found on the back of your device.
This product should only be used in the country in which it is purchased from an authorized seller.
EMC COMPLIANCE STATEMENT
Important: This device has demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Regulatory Information: United States
FCC REGULATORY COMPLIANCE
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
Model number: G6PPP
Product name: Nest Doorbell (wired, 3rd generation)
US Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/nest/contact
Regulatory Information: Canada
INDUSTRY CANADA, CLASS B
This device complies with ICES-003 Class B limits.
Your device complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Limited Warranty
The limited warranty is available in the Google Hardware Warranty Center.
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