Safety & Regulatory Guide for Nest Cam Indoor (wired, 3rd gen)

Table of contents

• Where to find product information
• Safety Warnings
• Proper Handling and Usage
• Service & Support
• Regulatory Information: US | CA | UK | EU | AU | JA

Where to find product information

This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your device. It also includes additional safety, regulatory, and warranty information about the device.

Safety, and regulatory information: g.co/nest/camsafety
Warranty details for your country of purchase, including instructions for making a claim: g.co/warrantyclaim
Eco-design (energy performance) information: g.co/ecodesign
Help with your device: g.co/nest/help

Safety Warnings

WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR DEVICE, ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

HANDLING

Handle your device with care. You may damage the device or accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a damaged enclosure or some other form of physical damage. Using a damaged device may cause overheating or injury. Do not expose your device to liquids, which can cause a short circuit and overheating. If your device gets wet, do not attempt to dry it using an external heat source.

The device is designed to operate in a dry, indoor environment. Your device works best in ambient temperatures between 32° and 104° F (0° and 40° C), and should be stored between ambient temperatures of -4°F to 140°F (-20°C to 60°C). Do not expose your device to temperatures above 140° F (60° C), such as on a car dashboard or near a heating vent, as this may damage the device, or pose a risk of fire. Keep your device away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your device is designed to work best at an altitude of up to 16404 ft (5000m).

Use of your device in certain modes can cause it to generate more heat than it would under normal operating conditions. This may cause your device to operate in a reduced-power mode or temporarily shut down. Use extra care when operating the device in these modes. For more information on risks associated with prolonged heat exposure, please refer to the Prolonged Heat Exposure section below.

REPAIR & SERVICE

Do not attempt to repair your device yourself. Disassembling the device may result in loss of water or dust resistance if applicable or cause injury or damage to your device. For example, the device contains a laser that can be damaged during disassembly which might expose you to hazardous laser emissions which are not visible.

Contact customer service if the device is not working properly or has been damaged. g.co/nest/contact

POWERING

Be sure the device and its power adapter are well ventilated when in use or charging. Using damaged cables, power adapters, or powering when moisture is present, can cause fire, electric shock, injury, or damage to the device or other property. Do not power your device when it’s wet. Avoid powering your device in direct sunlight.

When powering the device, make sure the power adapter is plugged into a power outlet near the device and is easily accessible. Do not force this power adapter and other plugs or power adapters to a power outlet if space is not sufficient to accommodate both. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the charging cable. Do not twist or pinch the cable, and do not force a connector into a port. If you receive a message while powering that instructs you to unplug the device or power adapter, disconnect the device or power adapter. Before attempting to power up again, make sure both the power adapter cable connector and the device's input power port are dry and clear of any objects.

This device comes with an AC adapter that has appropriate certifications.

Only power your device with a compatible adapter USB-C PD compliant charger or a power adapter available on the Google Store or at Google authorized resellers (look for Google’s “made for” badge). The AC adapter must be certified with a Limited Power Source output per IEC 60950-1 and/or classified PS2 per IEC 62368-1, rated: 5 Volts DC, maximum 1.5 Amp. Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the device and the accessories.

Your device comes with an AC adapter marked with the IEC 60417-5172 symbol below. This means it is double insulated and does not require a connection to ground/earth.

PROLONGED HEAT EXPOSURE

The device and its power adapter generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged skin contact when the device is in use or powering because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adapter, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

CHILD SAFETY

This device is not a toy. Your device may contain (or may come with) small parts, plastic, cables, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking or strangulation hazard. Children have strangled on cords and cables. Keep the device and its accessories, including cords and cables, out of the reach of children (more than 3 feet (0.9 meters) away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device. Seek medical attention immediately if small parts are swallowed or injury occurs.

DISPOSAL, TRANSPORTATION, & RECYCLING

Dispose of and transport your device, and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113°F (45°C), or incinerate. For more information on recycling your device, batteries and accessories, visit g.co/HWRecyclingProgram

ENVIRONMENTAL RESTRICTIONS

To prevent damage to your device parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your device inside a vehicle or in places where the temperature may exceed 140°F (60°C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the device, overheat the battery, or pose a risk of fire or explosion.

RADIO FREQUENCY EXPOSURE

This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.

RADIO FREQUENCY INTERFERENCE

Observe rules that prohibit the use of wireless technology (e.g. cellular or Wi-Fi). Your device is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment. For example, while flying in an aircraft or immediately before boarding, use your wireless device only according to instructions provided by the airline. Use of a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operation, or be illegal. You may be able to use your device in airplane mode.

LED

The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.

MEDICAL CONDITIONS

A small percentage of users may experience headaches, seizures, blackouts, eye strain, fatigue or dry eyes that are triggered by visual stimuli, such as flashing lights or bright patterns, or use of electronics with displays. Those symptoms can be experienced by people who have never previously experienced such issues. If you have a history of seizures, blackouts, epilepsy, a medical condition, or experience discomfort that you believe could be affected by your device, consult with a doctor before using your device. Stop using your device immediately and contact a doctor if you experience any symptoms that you believe could be caused or affected by your device (for example, headaches, blackouts, or seizures).

MUSCULOSKELETAL DISORDERS

Repetitive activities, such as typing, tapping, or swiping on the screen of your device, may cause discomfort in your fingers, hands, wrists, arms, shoulders, or other parts of your body. If you experience any discomfort from such activities, stop using your device and consult with your doctor.

Proper Handling and Usage

Follow these guidelines when using, storing or cleaning of your device.

OPERATING TEMPERATURE

Do not use the device, power adapter, at ambient temperatures lower than 0°C (32°F) or higher than 45°C (113°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.

CARE & CLEANING

Unplug the device and power adapter before cleaning, during lightning storms, or when unused for extended periods of time. Do not clean your device while it is charging as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the device or accessories.

Exposure to makeup, chemicals, and dyed materials such as denim can stain light colored devices.

To clean your device we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust and a slightly damp (not wet) cloth for color transfers such as from makeup or a new pair of jeans. For stains and grime, use screen wipes or eyeglass cleaner on the screen and ordinary household soap or bleach free cleaning wipes on the back and sides. For additional care and cleaning instructions see g.co/nest/care.

To disinfect your device, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Do not use wipes that have bleach.

NOT DUST OR WATER RESISTANT

Your device, device charger and other accessories provided with your device are not dust or water resistant. Liquid damage voids the warranty. Do not expose your device, device charger or other accessories to liquids or to dust, which can cause a short circuit and/or overheating.

MAGNETIC FIELDS

Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near this device or its charging cable connector, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from this device.

Service & Support

Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. The device should only be repaired by Google or a Google authorized service provider. Contact customer service for authorized service.

Regulatory Information

Regulatory information, certification, and compliance marks specific to device can be found on your device.

EMC COMPLIANCE STATEMENT

Important: This device and its power adapter have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.

Regulatory Information: United States

FCC REGULATORY COMPLIANCE

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Google could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:

1. These devices may not cause harmful interference.
2. These devices must accept any interference received, including interference that may cause undesired operation.

Model number: G1NRR
Product name: Nest Cam Indoor (wired, 3rd generation)

US Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043

Contact: g.co/nest/contact

Regulatory Information: Canada

INDUSTRY CANADA, CLASS B

This device complies with ICES-003 Class B limits.

Your device complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:

(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Les dispositifs fonctionnant dans la bande de 5 150 à 5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

Regulatory Information: UK

UK COMPLIANCE NOTICE

UK regulation applicable to this device is fully covered by EU regulation.

In addition, Google LLC declares that this product complies with the Product Security and Telecommunications Act (PSTI). The full RED declaration of conformity and PSTI statement of compliance may be found at: g.co/nest/conformity.

ROHS COMPLIANCE

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [e-mail]

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
Google Commerce Limited UK Establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom.

Regulatory Information: EU

EU COMPLIANCE NOTICE

Hereby, Google LLC declares that radio equipment type: G1NRR is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full declaration of conformity may be found at g.co/nest/conformity.

RESTRICTIONS OR REQUIREMENTS UNDER DIRECTIVE 2014/53/EU

The device is restricted to indoor use only when operating in the 5250 to 5350 MHz frequency range in AT, BE, BG, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, PT, RO, SE, SI, SK, UK(NI), UK, CH, IS, LI, NO, TR

INFORMATION ON FREQUENCY BANDS AND WIRELESS OUTPUT POWER

European Union

Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.

Frequency	Power
2 400-2 483,5 MHz (BLE)	< 10.0 dBm
2 400-2 483,5 MHz (WLAN)	< 20.0 dBm
5 150-5 350 MHz	< 23.0 dBm
5 470-5 725 MHz	< 23.0 dBm
5 725-5 875 MHz	< 14.0 dBm

Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland.

RADIO FREQUENCY INTERFERENCE

Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.

§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.

INFORMAZIONI SULLO SMISTAMENTO DEGLI IMBALLAGGI - ITALIA

RACCOLTA DIFFERENZIATA
Sleeve, Box, Lower Shim, Tray	Paper	PAP 21
Middle Shim, Toolkit, PA Cover, Pad	Paper	PAP 20
Verifica le disposizioni del tuo Comune sullo smaltimento dei rifiuti.

ROHS COMPLIANCE

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.

REACH

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at [e-mail].

 

Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States.
Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland.

ECODESIGN FOR ENERGY-RELATED PRODUCTS, COMMISSION REGULATION (EU) 2023/826

See Ecodesign Test Summary report at g.co/ecodesign

Enheder, der indleveres til reparation, kan blive udskiftet med renoverede enheder af samme type i stedet for at blive repareret. Der bruges muligvis renoverede dele til at reparere produkter. Dette gælder kun, hvis andet ikke følger af lovbestemte forbrugerrettigheder. Hvis enhederne indeholder brugergenererede data, kan en reparation eller udskiftning betyde, at disse data mistes.

Regulatory Information: Australia

The device is restricted to indoor use only when operating in the 5250 to 5350 MHz frequency range to reduce the potential for harmful interference to co-channel mobile satellite systems.

Regulatory Information: Japan

When operating in 5GHz (W52/W53), the device is restricted to indoor use only (except for communication to W52 high power radio).

This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.

VCCI-B

Limited Warranty

The limited warranty is available in the Google Hardware Warranty Center.

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Nest Cam Indoor (wired, 3rd generation), G logo, and Google are trademarks of Google LLC.