Table of contents
- Where to find product information
- Safety Warnings
- Proper Handling and Usage
- Service & Support
- Regulatory Information: US | CA | UK | EU | JA
Where to find product information
This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your device. It also includes additional safety, regulatory, and warranty information about the device.
Safety, and regulatory information: g.co/nest/camsafety
Warranty details for your country of purchase, including instructions for making a claim: g.co/warrantyclaim
Eco-design (energy performance) information: g.co/ecodesign
Help with your device: g.co/nest/help
Safety Warnings
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WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR DEVICE, ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS |
HANDLING
Handle your device with care. You may damage the device or any included accessories if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a device with a damaged enclosure, a cracked lens or some other form of physical damage. Using a damaged device may cause overheating or injury. Do not expose your device to excessive liquids, which can cause a short circuit and overheating. If your device gets wet, do not attempt to dry it using an external heat source.
Your device works best in ambient temperatures between -4°F and 104°F (-20° and 40° C), and should be stored between ambient temperatures of -4°F and 140°F (-20°C and 60°C). Do not expose your device to temperatures above 140°F (60°C), as this may damage the device, or pose a risk of fire. Keep your device away from heat sources. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your device is designed to work best at an altitude of up to 16404 ft (5000m).
Use of your device in certain modes, such as recording, using night vision features, can cause it to generate more heat than it would under normal operating conditions. This may cause your device to operate in a reduced-power mode or temporarily shut down. Use extra care when operating the device in these modes. For more information on risks associated with prolonged heat exposure, please refer to the Prolonged Heat Exposure section below.
Your device is designed to be wall-mounted. Install in accordance with local building and installation regulations, using a wall plate, magnetic plate provided, wall screws, and anchors suited for your wall type. Keep the device and all components out of reach of children and pets. If installing more than 6.5 feet (2 meters) above the ground, the device should be secured in place to protect it from falling and potentially causing harm; secure the device and the cable by following the wall-mount instructions. For more information, see g.co/nest/setupnestcam
REPAIR AND SERVICE
Contact customer service if the device is not working properly or has been damaged. For more information, visit g.co/nest/help.
POWERING
Be sure the device and its power adapter are well ventilated when in use. Using damaged cables, or power adapters can cause fire, electric shock, injury, or damage to the device or other property. The power adapter must be plugged into an appropriate outdoor rated outlet and receptacle when used outdoors.
When powering the device, make sure the power adapter is plugged into a power outlet near the device and is easily accessible. Do not force this power adapter and other plugs or power adapters to a power outlet if space is not sufficient to accommodate both. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the power cable. Do not twist or pinch the cable. If you receive a message while powering that instructs you to unplug the power adapter, disconnect the power adapter. Before attempting to power up again, make sure both the power adapter cable connector is dry and clear of any objects.
Do not place metallic or magnetic objects on the pins of the cable connector when it is plugged in, as this could cause heating of the object or power adapter.
This device comes with an AC adapter that has appropriate certifications.
Only power your device with a compatible adapter or compatible power accessories available on the Google Store or at Google authorized resellers (look for Google’s “made for” badge). The AC adapter must be certified with a Limited Power Source output per IEC 60950-1 and/or classified PS1 per IEC 62368-1, rated:
Model G7LYP: 12V⎓ 0.75A
Model GPJ15: 7.5V⎓ 1.5A
Failure to use compatible power and cable accessories can cause fire, electric shock, injury, or damage to the device and the accessories.
Your device comes with an AC adapter marked with the IEC 60417-5172 symbol below. This means it is double insulated and does not require a connection to ground/earth.
PROLONGED HEAT EXPOSURE
The device and its power adapter generate heat during normal operation and comply with applicable surface temperature standards and limits. Avoid prolonged skin contact when the device is in use or powering because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adapter, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.
CHILD SAFETY
This device is not a toy. Your device may contain (or may come with) small parts, plastic, cables, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking or strangulation hazard. Children have strangled on cords and cables. Keep the device and its accessories, including cords and cables, out of the reach of children (more than 3 feet (0.9 meters) away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device. Seek medical attention immediately if small parts are swallowed or injury occurs.
DISPOSAL, TRANSPORTATION, & RECYCLING
Dispose of and transport your device and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. For more information on recycling your device and accessories, visit g.co/HWRecyclingProgram.
ENVIRONMENTAL RESTRICTIONS
To prevent damage to your device parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources. Do not leave your device in places where the temperature may exceed 140°F (60°C), such as window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the device or pose a risk of fire.
RADIO FREQUENCY EXPOSURE
This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the permissible radio frequency (RF) exposure limits. To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.
RADIO FREQUENCY INTERFERENCE
Observe rules that prohibit the use of wireless technology (e.g. cellular or Wi-Fi). Your device is designed to comply with regulations governing radio frequency emissions but use of wireless devices can negatively affect other electronic equipment.
MEDICAL DEVICE INTERFERENCE
Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the device and its charger at a safe distance away from the medical device. If you have questions about using your Google device with or near your medical device, consult your healthcare provider before using your device. If you suspect your device is interfering with your medical device, turn off your Google device and consult your physician for information specific to your medical device.
LED
The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.
Proper Handling and Usage
Follow these guidelines when using, storing or cleaning of your device.OPERATING TEMPERATURE
Do not use the device and power adapter, at ambient temperatures lower than -20°C (-4°F) or higher than 40°C (104°F). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.
CARE & CLEANING
Unplug the device and power adapter before cleaning, during lightning storms, or when unused for extended periods of time. Do not clean your device while it is being powered as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the device or accessories.
To clean your device we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust. For additional care and cleaning instructions see g.co/nest/care.
DUST AND WATER RESISTANCE
Your device and power adapter are designed to comply with dust and water protection rating IP65 under IEC standard 60529 when they leave the factory, but they are not dust proof or water proof. The power adapter must be plugged into an appropriate outdoor rated outlet and receptacle when used outdoors. Dust and water resistance are not permanent conditions and are diminished or lost over time due to normal wear and tear, device repair, disassembly, or damage. Dropping your device may result in loss of dust or water resistance. Liquid damage voids the Limited Warranty. Do not expose your device or other accessories to excessive liquids or to dust, which can cause short circuit and/or overheating. For more information, visit g.co/nest/cam-specs.
MAGNETIC FIELDS
Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near this device or its cable connector, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from this device.
Service & Support
Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. The device should only be repaired by Google or a Google authorized service provider. Contact customer service for authorized service.
Regulatory Information
Regulatory information, certification, and compliance marks specific to device can be found on your device.
EMC COMPLIANCE STATEMENT
Important: This device and its power adapter have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Regulatory Information: United States
FCC REGULATORY COMPLIANCE
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
Model number: G7LYP, GPJ15
Product name: Nest Cam Outdoor (wired, 2nd generation)
US Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043
Contact: g.co/nest/contact
Regulatory Information: Canada
INDUSTRY CANADA, CLASS B
This device complies with ICES-003 Class B limits.
Your device complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Regulatory Information: UK
UK COMPLIANCE NOTICE
UK regulation applicable to this device is fully covered by EU regulation.
In addition, Google LLC declares that this product complies with the Product Security and Telecommunications Act (PSTI). The full RED declaration of conformity and PSTI statement of compliance may be found at: g.co/nest/conformity.
ROHS COMPLIANCE
This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.
UK REACH
UK REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.
Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
Google Commerce Limited UK Establishment, 1 St. Giles High Street, London, WC2H 8AG, United Kingdom.
Regulatory Information: EU
EU COMPLIANCE NOTICE
Hereby, Google LLC declares that the radio equipment type: G7LYP is in compliance with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available at: g.co/nest/conformity
INFORMATION ON FREQUENCY BANDS AND WIRELESS OUTPUT POWER
European Union
Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.
|
Frequency |
Power |
|
2 400-2 483,5 MHz (WLAN) |
< 20.0 dBm |
|
2 400-2 483,5 MHz (BLE) |
< 10.0 dBm |
Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland.
RADIO FREQUENCY INTERFERENCE
Google is not responsible for any radio or television interference caused by unauthorized modification of these devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.
§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.
[USE ONLY FOR FRANCE (ELECTRONIC DEVICES)]
INFORMAZIONI SULLO SMISTAMENTO DEGLI IMBALLAGGI - ITALIA
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RACCOLTA DIFFERENZIATA |
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Sleeve, Box, Tray, Label, Wrap |
Paper |
PAP 21 |
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Inserts |
Paper |
PAP 20 |
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Verifica le disposizioni del tuo Comune sullo smaltimento dei rifiuti. |
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ROHS COMPLIANCE
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.
REACH
REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.
Manufacturer: Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States.
Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland.
ECODESIGN FOR ENERGY-RELATED PRODUCTS, COMMISSION REGULATION (EU) 2023/826
See Ecodesign Test Summary report at g.co/ecodesign
Regulatory Information: Japan
This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.
VCCI-B
Limited Warranty
The limited warranty is available in the Google Hardware Warranty Center.
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Nest Cam, G logo, Google, and related marks and logos are trademarks of Google LLC.