Use the information below to find out where and when your Fitbit Ace LTE was manufactured.
Fitbit Ace LTE and its accessories are made by Google LLC.
Contact us at g.co/fitbitace/help.
Fitbit Ace LTE
Look for a 14 digit manufacture code on the Fitbit Ace LTE where the band loops through the watch.
The manufacture code is also shown as SN: XXXXXXXXXXXXXX on the label affixed to the side of the Fitbit Ace LTE packaging.
If you received a replacement Fitbit Ace LTE, the 14 digit manufacture code is also shown as SN: XXXXXXXXXXXXXX below the barcode on the replacement packaging label.
Identifying the location of manufacture
Identifying the date of manufacture
Accessories
A manufacture code is included on Ace Bands, USB-C Fast Charging Cables and Protective Bumpers, and their packaging.
Ace Bands
For Ace Bands, you can find the 4 digit manufacture code on the band where it attaches to the Fitbit Ace LTE.
If the 4 digit manufacture code on the Ace Band is ‘FYMD’, that means the Ace Band was manufactured in Guangdong Province, China between February 6, 2024 and 18 March 2024.
If you purchased an Ace Band separately from your Fitbit Ace LTE, a 15 digit manufacture code is also shown as SN: XXXXXXXXXXXXXXX on the label affixed to the back of the Ace Band packaging.
USB-C Fast Charging Cables
For USB-C Fast Charging Cables, the manufacture code is the last 4 digits of the number printed on the cable.
If you purchased a USB-C Fast Charging Cable separately from your Fitbit Ace LTE, the 4 digit manufacture code also appears above the barcode on the label affixed to the back of the packaging.
Protective Bumpers
For Protective Bumpers, the 4-digit manufacture code is the last 4-digits printed on the inside surface of the bumper.
If you purchased a Protective Bumper separately from your Fitbit Ace LTE, the 4-digit manufacture code also appears above the barcode on the label affixed to the back of the packaging.
If you received a replacement Protective Bumper, the 4-digit manufacture code is also shown on the replacement packaging label under the country of manufacture.