Safety, Warranty & Regulatory Guide for Charge 6 charging cable

Where to find product information

This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes enclosed with your Charge 6 charging cable. It also includes additional safety, regulatory, and warranty information about Charge 6 charging cable.

Safety and regulatory information: www.fitbit.com/global/us/legal/safety-instructions

Warranty details for your country of purchase, including instructions for making a claim: warranty information

Charge 6 charging cable help: help.fitbit.com/charge6

Safety Warnings

Caution WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR CHARGE 6 CHARGING CABLE ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS

Handling

Handle your Charge 6 charging cable with care. You may damage the device if you disassemble, drop, bend, burn, crush or puncture your device. Do not use a Charge 6 charging cable with a damaged enclosure, or some other form of physical damage. Using a damaged Charge 6 charging cable may cause overheating or injury. Do not expose your Charge 6 charging cable to liquids, which can cause a short circuit and overheating. If your Charge 6 charging cable gets wet, do not attempt to dry it using an external heat source.

Charge 6 charging cable is designed to operate in a dry, indoor environment. Your Charge 6 charging cable works best in ambient temperatures between 32° and 104° F (0° and 40° C) and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C). Do not expose your Charge 6 charging cable to temperatures above 113° F (45° C) as this may damage the Charge 6 charging cable or pose a risk of fire. Keep your Charge 6 charging cable away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and do not use it until it has cooled. Your Charge 6 charging cable is designed to work best at an altitude of up to 16,404 ft (5000m).

Repair & Service

Do not attempt to repair your Charge 6 charging cable yourself. Disassembling the device may cause injury or damage to your device.

Contact customer service if your Charge 6 charging cable is not working properly or has been damaged. myhelp.fitbit.com/s/support

Charging

Be sure the Charge 6 charging cable is well ventilated when in use. Using Charge 6 charging cable when moisture is present can cause fire, electric shock, injury, or damage to the Charge 6 charging cable or other property. Do not use your Charge 6 charging cable when it’s wet. Avoid using your device in direct sunlight.

When using the device, make sure the power adapter (not included) is plugged into a power outlet near the device and is easily accessible. Do not force a power adapter and other plugs to a power outlet if space is not sufficient to accommodate both. When disconnecting the power adapter from a power outlet, pull on the adapter, never on the charging cable. Do not twist or pinch the cable, and do not force a connector into a port. If you receive a message while using this device that instructs you to unplug the charging device, disconnect the Charge 6 charging cable or power adapter. Before attempting to charge again, make sure both the exposed pins of this Charge 6 charging cable and the device’s charge contacts are dry and clear of any objects.

Do not place metallic or magnetic objects on the exposed pins of the charger when it is plugged in, as this could cause heating of the object or charger.

Only use your Charge 6 charging cable with a USB compliant charger or compatible charging accessories available on the Google Store or at Google authorized resellers (look for Google’s “made for” badge). The AC adapter must be certified with a Limited Power Source output per IEC 60950-1 and classified PS1 per IEC 62368-1, rated: 5 Volts DC, at least 0.5Amp. Failure to use compatible charging accessories can cause fire, electric shock, injury, or damage to the device and the accessories. 

Prolonged Heat Exposure

The Charge 6 charging cable generates heat during normal operation and complies with applicable surface temperature standards and limits. Avoid prolonged skin contact when the device is in use because exposing skin to hot surfaces for a long period of time may cause discomfort or burns. Do not sleep on or with your device or its power adapter, or cover them with a blanket or pillow. Be aware of this issue if you have a physical condition that affects your ability to detect heat against your skin.

Child Safety

This device is not a toy. Your Charge 6 charging cable may contain (or may come with) small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Charge 6 charging cable out of the reach of children (more than 3 feet (0.9 meters) away) and do not allow them to play with the Charge 6 charging cable and its accessories. They could hurt themselves or others, or could accidentally damage the Charge 6 charging cable. Seek medical attention immediately if small parts are swallowed or injury occurs.

Disposal, Transportation, & Recycling

Dispose of and transport your device and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113°F (45°C), or incinerate. For more information on recycling your device, batteries and accessories, visit https://www.fitbit.com/global/us/sustainability.

Environmental Restrictions

To prevent damage to your Charge 6 charging cable parts or internal circuits, do not use or store the device or its accessories in dusty, smoky, damp, or dirty environments, or near magnetic fields. Keep it away from heat sources and out of direct sunlight. Do not leave your Charge 6 charging cable inside a vehicle or in places where the temperature may exceed 113° F (45° C), such as on a car dashboard, window sill, near a heating vent, or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the Charge 6 charging cable or pose a risk of fire or explosion. 

Medical Device Interference

Your device contains magnets. These magnets may interfere with medical devices, such as pacemakers and other implanted medical devices. Always keep the Charge 6 charging cable a safe distance away from the medical device. If you have questions about using your Charge 6 charging cable with or near your medical device, consult your healthcare provider before using your Charge 6 charging cable. If you suspect your Charge 6 charging cable is interfering with your medical device, turn off your Charge 6 charging cable and consult your physician for information specific to your medical device.

Proper Handling and Usage

Follow these guidelines when using, storing or cleaning of your Charge 6 charging cable.

Operating Temperature

Do not use or charge with the Charge 6 charging cable at ambient temperatures lower than 0°C (32°F) or higher than 40°C (104°F) while charging and -10°C (14°F) or higher than 45°C (113°F) while wearing it. If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: inability to charge. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again. 

Care & Cleaning

Unplug the Charge 6 charging cable before cleaning, during lightning storms, or when unused for extended periods of time. Do not clean your Charge 6 charging cable while it is charging as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean the Charge 6 charging cable or accessories. 

To clean your Charge 6 charging cable we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust. For additional care and cleaning instructions see www.fitbit.com/product-care.

Dust and Water Resistance

Your Charge 6 charging cable is not dust or water resistant. Liquid damage voids the warranty. Do not expose your Charge 6 charging cable or other accessories to liquids or to dust, which can cause a short circuit and/or overheating. 

Magnetic Fields

Avoid placing any items containing magnets or which are sensitive to magnetism, such as credit cards, bank cards, audio/video tapes, or magnetic memory devices, near this Charge 6 charging cable, because you may lose information stored on such items. Items containing information sensitive to magnets should be kept at least 2 inches (5 cm) away from this Charge 6 charging cable.

Service & Support

Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Charge 6 charging cable should only be repaired by Google or a Google authorized service provider. Contact customer service for authorized service. If you send your Charge 6 charging cable in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data. For online help and support, visit help.fitbit.com/charge6

Regulatory Information

Regulatory information, certification, and compliance marks specific to Charge 6 charging cable can be found on your Charge 6 charging cable and its associated packaging. 

Manufacturer address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

Regulatory Information: United States

Model number: G5CLQ 
Product name: USB cable

US Responsible Party
Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043, United States
help.fitbit.com/charge6

Regulatory Information: UK

UK Compliance Notice

Hereby, Google LLC declares that the electrical equipment type: G5CLQ is in compliance with the relevant statutory requirements.

The full text of the UK Declaration of Conformity The full declaration of conformity may be found at: https://www.fitbit.com/global/us/legal/safety-instructions

ROHS Compliance

This product is in compliance with Statutory Instrument 2012 No. 3032 The Restriction of the Use of Certain Hazardous Substance in Electrical and Electronic Equipment Regulations.

UK REACH

UK REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, Statutory Instrument 2020 No. 1577) is the UK chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com

UK Waste Electric and Electronic Equipment Regulations

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, United States

Google Commerce Limited UK establishment, Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ

Regulatory Information: EU

EU Compliance Notice

Hereby, Google LLC declares that the electrical equipment type: G5CLQ is in compliance with the relevant Directive requirements.

The full declaration of conformity may be found at: https://www.fitbit.com/global/us/legal/safety-instructions

European Conformity

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) DIRECTIVE

The WEEE symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product and its electrical accessories will help conserve natural resources, protect human health, and help the environment.

Additional Regulatory Information: Germany

§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.

Additional Regulatory Information: Italy 

Informazioni Sullo Smistamento Degli Imballaggi - Italia

Additional Regulatory Information: France

Cet appareil se recycle.

ROHS Compliance

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments. 

REACH

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.

Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, United States

Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland

Regulatory Information: India

India Recycling, E-waste Management, and Handling Statement



In India, this label indicates that this product should not be thrown away with household, commercial and industrial waste. It should be deposited at an appropriate facility to allow recovery and recycling.

Google declares that your device has been designed and manufactured in compliance with E-Waste (Management) Rules, 2022 (hereafter "the Rules"), and is specifically in compliance with Rule 16 (1) on the reduction in the use of hazardous substances in the manufacture of electrical and electronic equipment and their maximum allowed concentrations by weight in the homogenous materials (except for the exemptions listed in schedule II).

Improper handling, disposal, accidental breakage, damage or improper recycling of e-waste may present risks, including, but not limited to, fire, explosion and/or other hazards, and uncontrolled waste disposal which may be detrimental to/have adverse effects on the environment as it prevents reuse of resources. Some e-waste may contain hazardous chemicals which, if disposed improperly, may make water, soil and other natural resources toxic. Improper disposal may cause harm to plant, animal and human life.

Limited Warranty

The limited warranty is available in the Google Hardware Warranty Center.

© 2023 Google LLC. All rights reserved.

Fitbit, Charge 6, and Google are trademarks of Google LLC.

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