Last modified: 6 June 2023
To use the Fitbit Service, you must accept (1) the Google Terms of Service and (2) these Fitbit Additional Terms of Service (the 'Additional Terms'). 'Fitbit Service' includes Fitbit devices including associated firmware, applications, software, websites located at http://fitbit.com, APIs and services.
Please read each of these documents carefully. Together, these documents are known as the 'Terms'. They establish what you can expect from us as you use our services and what we expect from you.
We also encourage you to read our privacy policy and these Fitbit FAQ on privacy to better understand how you can update, manage, export and delete your information.
Using the Fitbit Service
Our Service. We design products and tools that help you to achieve your health and fitness goals, and empower and inspire you to lead a healthier, more active life. After signing up for Fitbit using your Google Account, you will be granted access to the Fitbit Service.
Authorised connections. You may only connect to the Fitbit Service using (i) a device that is manufactured, distributed or sold by us or through our authorised resellers, (ii) our mobile or wear OS applications and software, or approved third-party applications, third-party software or third-party devices, or (iii) our websites ('authorised connections'). You may not connect to the Fitbit Service with any device that is not manufactured, distributed or sold by us or through our authorised resellers (such as a knock-off or counterfeit version of a Fitbit device), or that otherwise intends to resemble or purports to be a Fitbit device, or any unauthorised application or third-party connection. If you have questions about whether a device or application qualifies as an authorised connection, please contact customer support.
Necessary equipment. Use of the Fitbit Service is dependent upon your use of a supported mobile or wear OS device (a 'compatible device') and Internet access as set out here. The maintenance and security of your compatible device may influence the performance of the Fitbit Service and it is your responsibility to ensure your compatible device's functionality. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges.
Use of the Fitbit Service at your own risk
'Fitbit content' includes any photos, images, graphics, video, audio, data, text, music, exercise regimens, food logs, recipes, comments, software, works of authorship of any kind, and other information, content or other materials that are posted, generated, provided or otherwise made available through the Fitbit Service. If you rely on any Fitbit content or the Fitbit Service, you do so solely at your own risk.
Our goal is to provide helpful and accurate information on the Fitbit Service, but we make no endorsement, representation or warranty of any kind about any Fitbit content, information or services unless expressly set out in these Terms.
We are not responsible for the accuracy, reliability, availability, effectiveness or correct use of information that you receive through the Fitbit Service. Maps, directions and other GPS or navigation data, including data relating to your current location, may be unavailable, inaccurate or incomplete.
Use of the Fitbit Service should not replace your good judgement and common sense. Please read and comply with all safety notices that accompany your use of the Fitbit Service, including those located on our Wear and care page.
Statutory guarantees
Applicable law in some jurisdictions may imply warranties, conditions or guarantees, or impose obligations which provide you with certain consumer rights. In some jurisdictions, such rights cannot be limited by a contract like these Terms. These Terms are in no way intended to restrict those rights.
Consult your doctor before using the Fitbit Service
In general: The Fitbit Service is not intended to diagnose, treat, cure or prevent any disease. If you have a medical or heart condition, consult your doctor before using the Fitbit Service, engaging in an exercise programme or changing your diet. If you experience a medical emergency, stop using the Fitbit Service and consult with a medical professional. Unless specifically listed here, please note that Fitbit's devices, services and algorithms have not been cleared by any health authorities for use in connection with any medical purpose.
Regulated medical device software: The algorithms listed here are regulated medical device software that have been clinically validated and authorised for use in select countries and regions. Any reports from Fitbit's regulated medical device software should only be used in accordance with the instructions for use accompanying that software. These features are not intended to be a substitute for consulting your healthcare provider and they do not provide a diagnosis of any medical condition. Instead, reports from these features are intended as information to seek advice from your healthcare provider, who can then diagnose and treat any disease or medical condition that you may have, taking into account your complete medical history. If you provide this information to your healthcare provider, they may use this information, but only they can diagnose you with a disease or medical condition. It is your responsibility to present your medical data to your healthcare provider for further analysis and potential diagnosis. Do not disregard medical advice from your healthcare provider or delay seeking such advice based on the information obtained as a result of your use of these features.
Prolonged contact with wearable devices may contribute to skin irritation or allergies in some users. To reduce irritation, follow four simple wear and care tips: (1) keep it clean, (2) keep it dry, (3) don't wear it too tight, and (4) give your wrist a rest by removing the band for an hour after extended wear. For more information, visit www.fitbit.com/product-care. If you notice any skin irritation, soreness, tingling, numbness, burning or stiffness in your hands or wrists while or after wearing the product, remove your device and please discontinue use. If any symptoms persist longer than two to three days after removing the device, consult your doctor.
Fitbit products using PurePulse technology have a heart rate tracking feature that may pose risks to users with certain health conditions. Consult your doctor prior to use of such products if you (1) have a medical or heart condition, (2) are taking any photosensitive medicine, (3) have epilepsy or are sensitive to flashing lights, (4) have reduced circulation or bruise easily, or (5) have tendonitis, carpal tunnel syndrome or any other musculoskeletal disorders.
Third-party services
The Fitbit Service may allow you to access, use or interact directly with third-party websites, apps, content, products and other services. Please note that when you use third-party services, their own terms and policies, in addition to the Terms, as applicable, will govern your use of those services.