How your data is handled when you transfer a SIM

Google collects certain information to help you transfer your SIM to a new device. Some of this functionality uses Google Play services. For example, when you transfer your SIM, Google collects:

  • Usage information, crash logs, and other performance data for purposes such as analytics and troubleshooting.

The following pieces of information are transferred directly from your old device to your new device or are shared with your carrier:

  • Personal and device identifiers, such as IMEI, phone number, carrier name, and device model for service functionality purposes.
  • Your SIM and device identifiers are shared with the carrier so it can perform SIM transfer and issue a new eSIM.

The data that's collected during the SIM transfer is encrypted in transit.

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