Where to find product information
This guide includes the basic safety guidelines in the printed Safety & Warranty booklet that comes with your Google Nest Doorbell (“Nest Doorbell” or “Device”). It also includes additional safety, regulatory, and warranty information about Nest Doorbell.
Safety, environmental and regulatory information: g.co/nest/legal
Warranty details for your country of purchase, including instructions for making a claim: g.co/nest/legal
Eco-design (energy performance) information: g.co/ecodesign
Comprehensive online help: g.co/nest/help
WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR NEST DOORBELL, ACCESSORIES, OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS.
Handle your Nest Doorbell with care. You may damage the device or the battery if you disassemble, drop, bend, burn, crush, or puncture your device. Nest Doorbell and its charge cable are designed to work best in ambient temperatures between -4°F and 104°F (-20°C and 40°C) , and should be stored between ambient temperatures of -4°F and 176°F (-20°C and 80°C). Do not expose Nest Doorbell to temperatures above 176°F (80°C) as this may damage the doorbell, overheat the battery, or pose a risk of fire.
Repair & Service
Don’t attempt to repair your Nest Doorbell yourself. Disassembling the device may result in loss of water resistance or cause injury or damage to your device.
Contact customer service if Nest Doorbell isn’t working properly or has been damaged: g.co/nest/support
Powering / Charging
Your device is designed to be wall-mounted. Install in accordance with local building and installation regulations, using a base plate, wall screws, and wall anchors suited for your wall type. If connecting Nest Doorbell to existing wiring, turn off power to the doorbell before installation and only use the wire connector provided as not doing so may cause fire, electric shock, injury, or damage to the device or other property. See g.co/nest/installdoorbell for additional wall-mount instructions.
Be sure the charge cable and device are well ventilated when in use. Using a damaged charge cable or using it when moisture is present can cause fire, electric shock, injury, or damage to the device or other property. Do not expose your device to liquids, which can cause a short circuit and overheating. If the device gets wet, do not attempt to dry it using an external heat source. Do not charge the device when it is wet or in direct sunlight.
When charging, make sure the charge cable is easily accessible. This product is intended to be charged with a certified Limited Power Source (LPS) per IEC 60950-1 / IEC 62368-1, with rated output: 5 VDC, 1.5 A. Only charge your Nest Doorbell with the included charge cable. Failure to use the charge cable included can cause fire, electric shock, injury, or damage to the device.
This device is not a toy. Your Nest Doorbell may come with small parts, plastic, glass, or metal elements, and parts with sharp edges that may cause an injury or create a choking hazard. Children have strangled on cords and cables. Keep the Nest Doorbell cables out of the reach of children (more than 3 feet / 1 meter away) and do not allow them to play with the device and its accessories. They could hurt themselves or others, or could accidentally damage the device.
This device contains a rechargeable lithium-ion battery which is a sensitive component that can cause injury if damaged. Do not attempt to remove the battery. Contact Google or a Google authorized service provider to replace the battery, or if dropped and you suspect it is damaged. Replacement by non-qualified professionals can damage your device. Improper replacement or use of a non-qualified battery may present a risk of fire, explosion, leakage, or other hazard. Do not modify or remanufacture/refurbish the battery, puncture or attempt to insert objects into the battery, immerse or expose the battery to water or other liquids, or expose the battery to fire, excessive heat, and/or other hazards.
Disposal, Transportation, & Recycling
Dispose of and transport your device, batteries and accessories according to local environmental and transportation regulations. Do not improperly transport them or dispose of them in normal household waste. Improper disposal or transport may lead to fire, explosion, and/or other hazards. Do not open, crush, heat above 113 ̊F (45 ̊C), or incinerate. For more information on recycling your device, batteries and accessories, visit https://g.co/nest recycle.
Medical Device Interference
Your device uses radios and other components that emit electromagnetic fields, and also contains magnets. These electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the Nest Doorbell at a safe distance away from pacemakers or other implanted medical devices. If you have questions about using your Google device with or near your pacemaker or other implanted medical devices, consult your healthcare provider before using your Nest Doorbell. If you suspect your Nest Doorbell is interfering with your pacemaker or other implanted medical devices, turn off your Google device and consult your physician for information specific to your medical device.
Radio Frequency Exposure
This device has been evaluated and meets the applicable regulatory requirements for exposure to radio waves and is designed and manufactured not to exceed the applicable emission limits for exposure to radio frequency (RF) energy.To comply with applicable RF exposure compliance requirements, a distance of at least 20 cm should be maintained between the antenna of this device and persons during device operation.
The LEDs visible on your device are safe under reasonably foreseeable conditions per the requirements in IEC 62471. However, it is recommended that you do not direct the LEDs at anyone’s eyes.
Proper Handling and Usage
Follow these guidelines when using, storing or cleaning of your Nest Doorbell
Do not use or charge the Nest Doorbell, at ambient temperatures lower than -4 °F (-20 °C), or higher than 104 °F (40 °C). If the interior temperature of the device exceeds normal operating temperatures, you may experience the following behaviors while the device tries to regulate its temperature: reduced performance and connectivity, inability to charge, or powering down of the display or device power down. You may not be able to use the device while it regulates its temperature. Move the device to a cooler (or warmer) location and wait a few minutes before attempting to use it again.
Care & Cleaning
Unplug Nest Doorbell and power adapter / charger before cleaning. Do not clean Nest Doorbell while it is charging as this may cause injury or damage to your device. Avoid solvent and abrasive material that may cause damage to the product surface. Do not use any chemical detergent, powder, or other chemical agents (such as benzene) to clean Nest Doorbell or accessories.
To clean the Nest Doorbell we recommend gently wiping it with a soft, lint-free cloth. Use a dry cloth for streaks, smudges or dust.
To disinfect your Nest Doorbell, you can use ordinary household disinfecting wipes or 70% isopropyl alcohol-based wipes. Don’t use wipes that have bleach.
Your Nest Doorbell is weather resistant in accordance with its IP54 rating, but it is not waterproof. Weather resistance is not a permanent condition and may be compromised by normal wear and tear, repair, disassembly, or damage. Don’t expose your Nest Doorbell to liquids, which can cause a short circuit and overheating. The device charger cable is not water resistant and should not be exposed to liquids.
Service & Support
Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Your Nest Doorbell should only be repaired by Google or a Google authorized service provider.
For online help and support, visit g.co/nest/help.
To reach an expert, visit g.co/nest/contact.
For online help and support, visit g.co/nest/help. For customer service, call 1800 905 941 (Australia) or 03 288 9187 (New Zealand).
If you send your Nest Doorbell in for service, you might receive a replacement in place of your original device. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If the goods are capable of retaining user-generated data then the repair or replacement may result in loss of the data.
Regulatory information, certification, and compliance marks specific to Nest Doorbell can be found on your Nest Doorbell or at https://g.co/nest/legal.
EMC Compliance Statement
Important: This device and its cables have demonstrated Electromagnetic Compatibility (EMC) compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices.
Regulatory Information: United States
FCC Regulatory Compliance
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Google could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
- These devices may not cause harmful interference.
- These devices must accept any interference received, including interference that may cause undesired operation.
Product name: Nest Doorbell
1600 Amphitheatre Parkway
Mountain View, CA 94043
Battery Charger Efficiency
Regulatory Information: Canada
Industry Canada, Class B
This device complies with ICES-003 Class B limits.
Nest Doorbell complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Regulatory Information: EU/UK
EU Compliance Notice
Hereby, Google LLC declares that radio equipment type: GWX3T is in compliance with Directive 2014/53/EU (Radio Equipment Directive). The full declaration of conformity may be found at g.co/nest/conformity.
Google Commerce Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland
UK Compliance Notice
Hereby, Google LLC declares that electrical equipment type: GWX3T is in compliance with the relevant statutory requirements. The full declaration of conformity may be found at g.co/nest/conformity.
Google Commerce Limited, UK establishment, Belgrave House, 76 Buckingham Palace Road, London, SW1W 9TQ
Frequency Bands and Power
European Union, United Kingdom
Data given here is the maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates.
|Wi-Fi 2 400-2 483,5 MHz||Max 20 dBm|
|Bluetooth: 2 400-2 483,5 MHz||Max 10 dBm|
Radio frequency interference
Google is not responsible for any radio or television interference caused by unauthorized modification of devices or accessories, or by the substitution or attachment of connecting cables and equipment other than that specified by Google. The correction of interference caused by such unauthorized modification, substitution or attachment is the responsibility of the user. Google and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from the user failing to comply with these guidelines.
Waste Electrical and Electronic Equipment (WEEE) Directive and Battery Directive
The WEEE symbol above means that according to local laws and regulations your product and its battery(ies) should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for safe disposal or recycling. The separate collection and recycling of your product, its electrical accessories, and its battery(ies) will help conserve natural resources, protect human health, and help the environment.
Additional regulatory information: Germany
§ 10 I 2 ElektroG: Vor der Entsorgung dieses Geräts (i) Altbatterien/-akkus, sofern sie nicht vom Gerät umschlossen sind, und zerstörungsfrei entnehmbare Lampen zerstörungsfrei trennen und (ii) alle personenbezogenen Daten löschen. § 17 I und II ElektroG: Viele Vertreiber müssen Altgeräte kostenlos zurücknehmen.
This device is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011, on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS) and its amendments.
REACH (Registration, Evaluation, Authorization and Restriction of Chemicals, EC No 1907/2006) is the EU chemical substances regulatory framework. Google complies with all requirements of the regulation and we are committed to providing our customers with information about the presence of REACH Substances of Very High Concern (SVHCs). For information, you can contact Google at Env-Compliance@google.com.
Manufacturer: Google LLC 1600 Amphitheatre Parkway Mountain View, CA, USA 94043
Regulatory Information: Japan
This is a Class B equipment. Although this equipment is intended for use in a residential environment, it could cause poor reception if used near a radio or a television receiver. Please follow instructions in the instruction manual.
Regulatory Information: Mexico
La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada
Electrical Ratings: If wired, 8-24Vac, 50mA
The limited warranty is also available in the Google Hardware Warranty Center.
Google Nest Doorbell, G logo, and Google are trademarks of Google LLC