Message Header Analyzer: Which sample messages are eligible for submission to Spam Engineering?

This Help Center article is for Postini, a suite of Google services that's now discontinued. If you're searching for instructions related to Google Apps, see the Google Apps Help Center. For instructions related to Google Apps Vault, see the Vault Help Center.

A sample for submission to Postini Spam Engineering must meet the following criteria:

  • Include the original complete email message (cannot be a message that was forwarded inline).
  • In .msg, .eml, .mbox or RFC 5322/MIME format.
  • The message was filtered by Postini service.
  • The message did not triggered the Virus or Content Manager filters.
  • The spam score was above the configurable range (scores over 2.0000).
  • Files in .msg files format that contain multiple embedded .msg file attachments are not supported.

The Message Analysis Summary confirm whether the sample was submitted to Spam Engineering. Please note: you will not receive a response to your samples, but we do appreciate your time and effort in submitting the samples. Spam Engineering will use the sample files to improve the Postini filtering.

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