Search for archived messages

Depending on privileges, users have access to either the Search tab or the Discovery tab in the Message Archiving service. Both tabs include search panels with which users can search for archived messages, and display search results.

Search Tab
This Search tab provides authorized users with tools to search for, view, print, and export messages in your corporate archive.

For details about using the Search tab, refer to the Message Archiving User’s Guide.

Discovery Tab
The Discovery tab provides the same features as the Search tab, with the additional options to set up investigations to save and organize search criteria and results for specific topics.

For details about using the Discovery tab, refer to the Message Archiving User’s Guide.

Search Panels
Both the Search tab and the Discovery tab include the following search panels, on which users can enter criteria to retrieve archived messages:
  • Email Search panel: Provides fields that let users enter criteria to find archived email messages.
  • Boolean Search panel: Lets users enter their own query strings, using the Apache Lucene query syntax. This syntax supports Boolean operators, wildcards, fuzzy matches, and proximity matches, allowing users to create more-complex or targeted search queries.
Search Results
Once a user retrieves messages from the archive, search results appear in the page.

For details about using the Message Archiving search panels, refer to the Message Archiving User’s Guide.