Activation Help: Logging In to Your Admin Account

Help with Purchasing

About This Step
Log in with your Admin Account to the Administration Console to test your MX records, add users, and adjust the settings for your message security service. Use the Message Center login page shown above to log in to the Administration Console.

Once you confirm successful mail flow, you must log in to your domain registrar to remove your old MX records (see instructions below).

To access the login details for your Admin Account (Service Account), read the activation email that you received when you completed your purchase (see Checking Your Activation Email).

When you log in, you'll have a choice of opening the Message Center window or opening the Administration Console. Click the Administration Console link to continue with your setup. (Note that when you log in for the first time, you are prompted to change your password.)

Test Your Service and Remove Your Old MX Records

Once you log in to the Administration Console, it's important that you test your service to confirm successful mail flow, and then remove your old MX records. Click the links below for instructions:

  1. Test Your MX Records.
  2. Test Your Mail Flow.
  3. Remove your old MX records once you confirm successful mail flow. For instructions on changing your MX records for your particular domain registrar, see Activation Help: Updating Your MX Records.

Next step: Setting Up Your Service

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FAQs and Troubleshooting

Where can I access the login page for the Administration Console? Is there a standard URL for this page?

The login URL for the Administration Console is https://login.postini.com. Be sure to refer to your activation email for your complete login information.

My user name and password are not working. Why?

If your user name and password are not working, you may be entering login information from the wrong account. Double-check your activation email to make sure you're entering login information for your Admin Account (also called the "Service Account").

Logging in took me to the Message Center. How do I get to the Administration Console?

When you log in, you'll have a choice of opening the Message Center window or opening the Administration Console. If you wait more than a few seconds, you may be directed to the Message Center. Click the Back button on your browser to reach the Administration Console.